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About the Role
Datadog Incident Response is an end-to-end incident operations solution native to Datadog’s unified observability and security platform. It brings the entire incident lifecycle — from alert to resolution — together in one place so engineers can respond fast with confidence instead of losing time switching between disconnected monitoring, paging, and incident tools. As a Senior Product Marketing Manager (PMM) - Incident Response, you will develop go-to-market strategy for new products and features, create the content that enables our sales and partner teams, and touch on all areas of the business while helping move Datadog forward. We give our Product Marketing Managers the opportunity to collaborate, investigate, and idealize how we can gear our product strategy to yield the highest results.
Responsibilities
- Develop and drive the go-to-market strategy for Datadog Incident Response products, such as Incident Management, On-Call, and Incident AI as an expert of your product area.
- Create quarterly GTM plans with input and alignment from cross-functional stakeholders that map to Incident Response business objectives.
- Launch new features with compelling messaging and positioning, developing assets such as slide decks, blogs, product demos, webinars, and solution briefs.
- Develop high-impact sales enablement assets (battlecards, pitch decks, demos) grounded in deep market and competitive insights.
- Partner with cross-functional teams to execute campaigns across webinars, paid media, organic channels, and sponsored events.
- Drive customer marketing initiatives including case studies, testimonials, and storytelling that showcase customer value and outcomes.
- Identify new growth opportunities and creative ways to accelerate adoption and expansion of Incident Response products.
Requirements
- Experienced in product marketing, go-to-market strategy, or related roles (typically 5+ years) marketing highly technical products
- Comfortable operating in a fast-paced, cross-functional environment with stakeholders across Product Management, Sales, Marketing, and Enablement
- Strong problem solver who can identify gaps, propose solutions, and operationalize them into scalable programs
- Strong written and verbal communicator with experience creating compelling content and delivering presentations
- A proactive self-starter who takes ownership and drives projects from idea to execution
- Able to balance strategic thinking with hands-on execution
- Passionate about technology, with a solid understanding of modern engineering workflows, operational practices, and the tools/ processes teams commonly use to build, operate, and troubleshoot their systems
Skills
- Product Marketing
- Go-to-market strategy
- Content creation
- Sales enablement
- Campaign execution
- Customer marketing
- Market analysis
- Competitive analysis
- Incident Response
- Incident Management
- On-Call
- Service Management
- ITSM
- Observability
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Senior
- 5+ years
Salary/Compensations
- $154,000—$205,000 USD
Benefits
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Employee-focused best in class onboarding
- Internal mentor and cross-departmental buddy program
- Friendly and inclusive workplace culture
- Healthcare
- Dental
- Parental planning
- Mental health benefits
- 401(k) plan and match
- Paid time off
- Fitness reimbursements
- Discounted employee stock purchase plan
About the Company
- Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity
- Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
- Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.