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About the Role
Serve as an AI Business Solutions Process Sales Specialist within Microsoft’s AI Business Solutions organization, owning and shaping complex, high-impact enterprise engagements. Lead AI-driven business transformation across Copilot, Dynamics 365 (CRM & ERP), Power Platform, and agent-based solutions, partnering directly with C‑Suite executives, IT leaders, and Business Decision Makers at strategic customers. Redefine how organizations operate in the era of AI by defining problem spaces, influencing customer strategy, and co-creating solution visions to enable fundamental rethinking of business models, operating processes, and workforce productivity through AI. Act as a trusted executive advisor recognized for deep business acumen, industry insight, and AI thought leadership. Your impact will extend beyond individual deals to portfolio-level growth, solution play evolution, partner ecosystem leverage, and internal v-team orchestration.
Responsibilities
- Act as an executive advisor to strategic accounts and executive engagements.
- Engage with C-Suite executives and business leaders.
- Develop strategic account plans (mid-to-long-term roadmaps, whitespace, competitive strategy) for complex enterprise customers.
- Translate customer business and strategic objectives into AI-driven business model and solution concepts.
- Provide solution and value creation leadership.
- Perform end-to-end solution envisioning, from problem definition to business case, architecture, and transformation roadmap.
- Plan to monetize AI momentum by leveraging Microsoft's portfolio, and challenge to scale beyond individual customer engagements.
- Clarify business value, including ROI, TCO, productivity gains, growth, and risk reduction.
- Present executive-level proposals and commercial terms aligned with customer transformation plans.
- Manage pipeline and deals, and portfolio management.
- Build and manage high-quality enterprise pipelines originating from executive priorities.
- Orchestrate complex deals involving multiple solutions, partners, and internal stakeholders.
- Maintain accurate forecasts, manage risks, and ensure pipeline hygiene.
- Orchestrate the ecosystem and internal teams.
- Strategically leverage the Microsoft partner ecosystem, including SI, ISV, and advisory partners.
- Lead cross-functional v-teams across Sales, Engineering, Industry, Marketing, Licensing, Legal, and Executive functions.
- Contribute to industry thought leadership, customer case study creation, and internal best practice sharing.
Requirements
- Over 8 years of experience in enterprise solution sales, strategic accounts, or business transformation.
- Experience negotiating with C-level and senior decision-makers.
- Knowledge of AI business applications, including CRM, ERP, and platforms.
- Proven track record of leading transformation initiatives, not just single solutions.
Skills
- Executive Presence/Strategic Communication
- AI Thought Leadership in Business Transformation
- Design Thinking
- Solution Envisioning
- Complex Deal Orchestration/Negotiation
- Partner Ecosystem Leverage
- Forecasting Accuracy, Operational Management
- High Cross-Organizational Collaboration and Influence
- Customer Obsession and Growth Mindset
Experience Level
- 8+ years of experience in enterprise solution sales, strategic accounts, or business transformation
- 10+ years of enterprise sales experience in SaaS/cloud/platform business (preferred)
About the Company
- At Microsoft, we are redefining how organizations operate in the era of AI.
Equal Opportunity
- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.