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About the Role

Rakuten Travel is expanding its global business, offering travel-related services for overseas markets, partners, and customers. This role supports sustainable global business growth by managing contracts, terms and conditions, advertising reviews, privacy matters, and regulatory support. The position contributes to building a compliant and practical operating foundation for business expansion, covering a broad range of legal and compliance topics.

Responsibilities

Support the Legal and Compliance Manager/Candidate in daily legal and compliance operations for the global business.
Conduct initial legal and regulatory research for global markets under supervision.
Triage legal and compliance requests, gather facts, clarify issues, manage task status, and maintain matter trackers.
Prepare first drafts or initial reviews of NDAs, basic contracts, terms and conditions, policies, user communications, campaign checklists, FAQs, and internal guidance under supervision.
Assist with compliance checks for marketing campaigns, promotions, newsletters, push notifications, SNS initiatives, landing pages, user-facing displays, and business operations.
Maintain and improve request forms, review workflows, templates, playbooks, document repositories, external counsel records, and knowledge management materials.
Coordinate with external counsel and internal stakeholders by preparing questions, organizing materials, summarizing advice, and tracking follow-up actions.
Assist with compliance training, awareness materials, evidence management, audit preparation, and internal reporting.
Monitor legal and regulatory updates relevant to global travel and digital platform businesses and summarize key implications for the team.
Support issue escalation, incident fact gathering, remediation tracking, and process improvement activities.

Requirements

Approximately 1-3 years of experience in legal, compliance, legal operations, contract administration, business operations, project management, consulting, professional services, or a relevant role.
New graduates or second-career candidates with strong legal/compliance learning motivation may be considered.
Strong interest in legal and compliance fields and willingness to proactively learn areas such as advertising regulation, consumer protection, privacy, travel/OTA regulations, contracts, and legal operations.
Business-level English or higher, including the ability to read, write, and summarize legal/business information in English.
Strong documentation, organization, research, communication, and follow-up skills.
Attention to detail, sense of ownership, integrity, and ability to handle confidential information appropriately.
Ability to work with stakeholders from different countries, cultures, and business functions.

Skills

Legal research
Compliance checks
Contract support
Campaign reviews
Documentation
Stakeholder coordination
Legal operations improvement
Advertising regulation
Consumer protection
Privacy and data protection
Travel/OTA regulations
Contracts
Legal operations
Microsoft Office
SharePoint
Teams
Jira
Confluence
Notion

Location

Tokyo

Work Type

Full-time

Experience Level

Junior

Education Level

BA/MA in Law, JD, LLM, paralegal training, compliance certification, privacy certification, or equivalent learning experience is desired.

Benefits

Refer to https://corp.rakuten.co.jp/careers/benefit/ for details.

About the Company

Rakuten Travel's Global Travel Management Department is focused on expanding Rakuten Travel's global business, particularly services for international users traveling to Japan and future global business development.
The department aims to connect users, accommodation facilities, travel-related partners, and stakeholders through travel and accommodation booking services.
The Legal & Compliance function supports global business by collaborating with various internal departments and external experts to enable practical governance and risk management for global expansion.