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About the Role

As Recruiting Operations Manager, you'll own the systems, processes, data, and programs that power hiring at Hex. This is a builder role focused on scaling the recruiting function with infrastructure that includes clean data, sharp reporting, efficient workflows, and a positive hiring experience. The goal is a hiring system that measurably improves each quarter through automation, allowing recruiters and hiring managers to focus on judgment, relationships, and closing.

Responsibilities

Own the recruiting tech stack end to end, including configuration, integrations, and vendor management.
Design and continuously improve the hiring workflow, removing or automating manual steps.
Make build-versus-buy and consolidate-versus-keep decisions for the tech stack.
Build recruiting analytics for decision-making, including pipeline health, funnel conversion, time-to-fill, source effectiveness, and hiring forecasts.
Establish and enforce data hygiene and reporting standards.
Partner with Finance and People on headcount planning, req management, and pipeline alignment.
Identify and implement AI improvements in the funnel, defining success metrics.
Set guardrails and build shared, reusable workflows for the team.
Define where human involvement remains in the hiring process.
Treat hiring as a system, testing and measuring sourcing approaches, interview structures, and automations.
Lead interviewer training, structured interview rollout, and consistency programs.
Build the operating rhythm, including dashboards, weekly reporting, and QBR inputs.
Own candidate experience operationally, ensuring SLAs, communication cadences, and feedback loops.
Ensure automation enhances, rather than detracts from, the human element of the candidate experience.

Requirements

6+ years in recruiting operations, talent operations, or a closely related People Ops, BizOps, or analytics role.
Experience scaling a function at a high-growth company.
Deep hands-on expertise with an ATS (ideally Ashby) as an admin and workflow builder.
Strong analytical skills, including owning recruiting data, building dashboards, and translating funnel metrics into recommendations.
Comfort with SQL and BI tools is a plus.
Evidence of building internal tools, automations, prompt libraries, or workflow experiments.
A track record of turning messy, manual processes into scalable, documented, adopted workflows.
Experience implementing AI-powered recruiting automation with a clear point of view on its application.
Sound judgment on when to automate, redesign processes, or keep things simple.
Experience partnering with recruiters, hiring managers, and cross-functional stakeholders.
Comfort with ambiguity and a bias to action.
Headcount planning tools, HRIS systems, and experience working alongside a data team are bonuses.

Skills

Recruiting Operations
Talent Operations
People Operations
BizOps
Analytics
ATS Administration
Workflow Building
Data Analysis
Dashboard Creation
SQL
BI Tools
AI Implementation
Process Improvement
Stakeholder Management
Project Management
Candidate Experience Management

Location

Remote

Work Type

Full-time

Experience Level

6+ years

Salary/Compensations

$120,000 - $150,000

Benefits

Market-benched salary & equity
Comprehensive health benefits
Flexible paid time off

About the Company

Hex is a company that offers a competitive total rewards package.
Hex uses AI-assisted tools as part of its application review process for resume screening and fraud detection. All AI-generated recommendations are reviewed by a member of the recruiting team before any hiring decision is made. No application is automatically rejected based solely on an AI tool's output.