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About the Role
Oaks Cypress Lakes Resort is seeking an enthusiastic and service-driven Food & Beverage Manager to oversee daily restaurant and bar operations, ensure exceptional guest experiences, and develop the Food & Beverage team. This role requires evening shifts and weekend availability.
Responsibilities
- Oversee and ensure smooth, efficient, and professional daily operations of the restaurant & bar.
- Develop and maintain a strong understanding of the property’s food and beverage offerings to promote to guests.
- Collaborate with the kitchen team during service periods to ensure quality service, presentation, and guest satisfaction.
- Supervise, coach, and train Food & Beverage Attendants, fostering a high-performing team.
- Manage staff rostering, workflow, and service standards to ensure operational efficiency.
- Monitor and maintain compliance with RSA, hygiene, and workplace health & safety standards.
- Assist with stock control, ordering, and reporting as required.
- Drive guest satisfaction, service excellence, and continuous improvement initiatives.
Requirements
- 12+ months supervisory or managerial experience in a similar role.
- 3+ years’ experience working in a restaurant or hotel environment.
- Current RSA (Responsible Service of Alcohol) certificate.
- Solid understanding of alcohol service (preferred but not essential).
- Excellent written and verbal communication skills.
- Exceptional customer service skills with a positive and professional attitude.
- High level of self-motivation, confidence, and leadership capability.
- Diploma in Hospitality Management or similar qualification (preferred but not essential).
- Availability to work evenings, weekends, and public holidays as required.
- Working rights within Australia or New Zealand.
Skills
- Food and beverage operations
- Guest service
- Team development
- Staff rostering
- Stock control
- RSA compliance
- Hygiene standards
- Workplace health & safety
- Customer service
- Leadership
Location
- Oaks Cypress Lakes Resort
Work Type
- Full-time
Experience Level
- 12+ months supervisory or managerial experience
- 3+ years' experience in restaurant or hotel environment
Education Level
- Diploma in Hospitality Management or similar qualification (preferred but not essential)
Benefits
- Career Growth: Learning and development programs
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family
- Global Perks: International accommodation discounts across our hotel brands
- Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ
- Experiences: Discounted entertainment and activities
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits
- Wellness Boost: EAP and tailored wellness support
About the Company
- Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries.
- Our brands span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America.
- Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.
- Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement.
- You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.
- We are a dynamic organisation dedicated to delivering exceptional guest experiences.
- We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.