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About the Role
This position is responsible for all phases of data processing system projects, from requirements definition to installation. Leads technical efforts in the development, implementation, and maintenance of complex systems. Develops test plans, software, and procedures that improve processing capabilities. Supports production systems by resolving complicated issues and ensuring ongoing functionality. Serves as a technical expert and may provide a leadership role for less experienced associates.
Responsibilities
- Leads team efforts to evaluate and improve department systems, processes, and applications.
- Utilizes programming specifications to construct modules, develop testing methods, and assist with designing training materials.
- Designs and executes test plans to validate application functions.
- Designs modifications that fit within existing system architecture.
- Provides technical support to production systems by addressing complex issues, anticipating maintenance requirements, and ensuring functionality for end user needs.
- Develops technical solutions to unique system problems.
- Leads major projects, delegates tasks, and ensures quality results.
- Mentors and trains associates within the work group.
- Participates in special projects and meetings as needed to convey critical technical insight.
- Serves as a technical resource for management, associates, and business units.
- Collects data related to user requests and determines scope, time estimates, and system impacts.
- Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.
- Provides 24/7 on call rotations.
Requirements
- Advanced experience with Microsoft Team Foundation Server (TFS) or similar code repository system
- Advanced experience with ServiceNow or other information technology service ticketing systems
- Proven ability to resolve conflicting situations, in order to move process and people forward
- Ability to be on call 24 hours a day, 7 days a week, on a rotating basis
- In depth knowledge and experience with System Life Cycle Development methodologies such as Waterfall and Agile
- Experience with programming languages such as Java, Microsoft .NET (C#); ASP.NET Cobol; SQL Scripting and Powershell Scripting
- Bachelor's Degree and 6 years' experience OR High School Diploma or GED/Equivalent and 10 years' experience in Software application development and maintenance
Skills
- Microsoft Team Foundation Server (TFS)
- ServiceNow
- Waterfall
- Agile
- Java
- Microsoft .NET (C#)
- ASP.NET
- Cobol
- SQL Scripting
- Powershell Scripting
Experience Level
- 6 years' experience
- 10 years' experience
Education Level
- Bachelor's Degree
- High School Diploma or GED/Equivalent
Salary/Compensations
- $128,413 - $150,000
Benefits
- Competitive, thoughtfully designed and quality benefits program
About the Company
- First Citizens Bank