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About the Role

Benchmark Gensuite is seeking a motivated, customer-focused Subscriber Development Manager to join our European New Subscriber Development team. In this role, you'll engage with qualified prospective customers to understand their business objectives, deliver tailored product demonstrations, answer solution and commercial questions, and guide them through their evaluation journey toward becoming Benchmark Gensuite subscribers. You'll play a key role in helping prospective customers understand the value of Benchmark Gensuite while delivering an exceptional buying experience. This is an excellent opportunity for a consultative professional who enjoys building relationships, solving business challenges, and helping organizations improve performance through technology.

Responsibilities

Engage with qualified prospective customers who have expressed interest in Benchmark Gensuite's software solutions.
Conduct discovery conversations to understand customer business priorities, operational challenges, and strategic objectives.
Deliver engaging, tailored product demonstrations that showcase how Benchmark Gensuite addresses each customer's unique needs.
Build trusted relationships with business leaders and key stakeholders throughout the customer evaluation process.
Guide prospective customers through solution evaluations, answer commercial questions, and support a seamless transition to becoming a Benchmark Gensuite subscriber.
Collaborate closely with Marketing to ensure a smooth and engaging customer journey from initial inquiry through evaluation.
Partner with Solution Consultants on technical demonstrations and complex customer requirements.
Work cross-functionally with Customer Success, Product, and other internal teams to deliver a consistent and exceptional customer experience.
Maintain accurate customer activity, opportunity details, and pipeline information within Salesforce.
Stay informed on industry trends and customer priorities related to EHS, Sustainability, ESG, Risk Management, and Operational Excellence.
Represent Benchmark Gensuite at customer meetings, webinars, conferences, and industry events as appropriate.

Requirements

Bachelor's degree in Business, Marketing, Engineering, Environmental Sciences, or a related field, or equivalent professional experience.
3–5+ years of experience in a customer-facing SaaS, consulting, business development, or solution-oriented role.
Experience conducting discovery meetings and delivering software demonstrations.
Strong communication, presentation, and relationship-building skills.
Ability to understand customer business challenges and recommend appropriate technology solutions.
Excellent organizational skills with the ability to manage multiple customer engagements simultaneously.
Experience using Salesforce or a similar CRM platform.
Interest or experience in Environmental, Health & Safety (EHS), Sustainability, ESG, Risk Management, or Operational Excellence software is highly desirable.
Additional European language proficiency is an advantage.
Passion for creating exceptional customer experiences.
A consultative approach with a genuine interest in understanding customer needs.
Strong interpersonal and communication skills with the ability to build credibility across all levels of an organization.
Curious, adaptable, and eager to learn new technologies and industries.
Collaborative team player who enjoys partnering across Marketing, Product, Customer Success, and the New Subscriber Development team.
Self-motivated and comfortable working independently in a fully remote environment.
Willingness to travel occasionally within the UK and Europe as business needs require.

Skills

SaaS
Consulting
Business Development
Solution-oriented
Communication
Presentation
Relationship-building
Organizational skills
Salesforce CRM
Environmental, Health & Safety (EHS)
Sustainability
ESG
Risk Management
Operational Excellence
European languages

Location

UK Hybrid
Greater London Area
Remote

Work Type

Full Time
Permanent
Hybrid
Remote

Experience Level

3-5+ years

Education Level

Bachelor's degree in Business, Marketing, Engineering, Environmental Sciences, or a related field, or equivalent professional experience.

Benefits

Annual bonus programs
Regular team-building events
Off-cycle reviews
Engaging team activities including happy hours and exciting virtual events
Benchmark Gensuite Team Member Networks (e.g., Respect for Diversity Group, Sustainability Group)

About the Company

Benchmark Gensuite enables companies to implement robust, cross-functional digital systems for EHS, Sustainability, and ESG Reporting through a unified digital platform—locally, globally, and across diverse operating profiles.
With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, the Benchmark Gensuite® platform has helped companies worldwide manage their EHS, Sustainability; Quality; Operational Risk and Compliance; Product Stewardship, and Supply Chain Risks for over two decades; and now organically integrated with cutting-edge ESG disclosure reporting and management solutions.
Over 3 million users trust Benchmark Gensuite® with their software system needs and benefit from rapid deployment and adoption, immediate return on investment (ROI), service excellence, and collaborative innovation.
Benchmark Gensuite helps organizations around the world create safer workplaces, operate more sustainably, and improve business performance through innovative cloud-based software solutions.