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About the Role
At MasTec Advanced Technologies, your smile and technical expertise is in demand. Here you won’t just provide and install the most advanced home technologies around – everything from satellite dishes to home security and smart home automation – you’ll be the technician customers trust. Explore exciting opportunities in Home Installation, made possible through our collaboration with a leading partner in the Satellite industry. As a valued team member, you will play a crucial role in the installation and maintenance of satellite dishes and receivers. Your responsibilities include fostering positive customer relationships, troubleshooting, and guaranteeing a seamless and enjoyable customer experience. This dynamic role involves both indoor and outdoor tasks at customer residences and commercial buildings and must follow safety guidelines.
Responsibilities
- Provide and install the most advanced home technologies, from satellite dishes to home security and smart home automation.
- Install and maintain satellite dishes and receivers.
- Foster positive customer relationships.
- Troubleshoot technical issues.
- Guarantee a seamless and enjoyable customer experience.
- Perform indoor and outdoor tasks at customer residences and commercial buildings.
- Follow safety guidelines.
Requirements
- Ability to climb ladders.
- Meet manufacturer’s safety requirements on equipment used.
- Body weight plus 25 lbs of tools/equipment must not exceed 375 pounds.
- Ability to lift 60-80 pounds.
- Ability to climb 28-36 foot ladders.
- Ability to work in environments that are not heated or air conditioned.
- Ability to work inside or outside, not dependent on weather.
- Ability to perform tasks requiring kneeling, crawling, bending, or other uncomfortable positions.
- Possess a valid driver’s license.
- Ability to pass a pre-employment drug test, criminal background check, and MVR check.
- Ability to work a flexible schedule including weekends or evenings.
- Maintain strict adherence to safety protocols and procedures.
Skills
- Customer service
- Technical expertise
- Installation of home technologies
- Troubleshooting
- Multi-tasking
- Independent work
- Advising and recommending solutions
Location
- Customer residences
- Commercial buildings
Work Type
- Full-time
- Independent work environment
Experience Level
- Entry-level
- Career advancement opportunities
Salary/Compensations
- Up to $22 an hour or more
Benefits
- Competitive wages
- Performance-based compensation and incentives
- Paid training
- Deeply discounted DIRECTV
- High quality tools
- Uniform
- Work van
- Gas card
- Medical benefits options
- Dental benefits options
- Vision benefits options
- 401(k) with a company match
- Employee stock purchase plan
- Paid time off
About the Company
- MasTec Advanced Technologies is the leader in last mile fulfillment services for the deployment and installation of technology and devices.
- Safely deliver, install and support an array of consumer and commercial products, creating a high-quality customer experience in every interaction.
- A "clean boot, white glove" service provider with more than 2,000 full-time service professionals and technicians nationwide.
- Connect people with the products and technology they want and need from TV, entertainment and security to connected homes, facility upgrades and smart cities.
- Provide planning, staffing, training, resource deployment, inventory management, call center support and analytics for a comprehensive workforce solution.
- Offer controls that deliver the depth, flexibility, technology and efficiency needed to meet any business objective.
- Over 25 years of expertise and one of the largest fleets of service vehicles in the country.
Equal Opportunity
- MasTec, Inc. is an equal employment opportunity employer.
- The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws.
- The Company also prohibits harassment of applicants and employees based on any of these protected categories.
- It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.