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About the Role

Cardon, Soho House's newest restaurant, offers a rustic, elegant, and modern take on the American steakhouse. As a Server, you will educate members and guests on menu items and allergies, provide an approachable and elevated experience, and ensure guest satisfaction. You will collaborate with team members, manage orders, and maintain seamless communication between Front of House and Back of House staff.

Responsibilities

• Develop and maintain professional relationships with coworkers and management.
• Complete checklists on all trained processes learned in Club School.
• Elevate the dining experience with food and drink pairing suggestions and specials.
• Communicate allergies and potential risks to Management and the Executive Chef.
• Complete and submit checkout reports at the end of each shift.
• Adhere to health and safety policies and all Company policies and procedures.
• Ensure food orders are plated and coursed correctly before serving.
• Assist runners and bussers with expo and service bar tickets.
• Clean and stock server alley and bar area, polish silverware, plates, and glassware.
• Perform other duties as assigned by supervisor/manager.

Requirements

• Minimum of 2+ years’ experience in a similar capacity.
• Ability to thrive in fast-paced, high-volume environments.
• Ability to maintain calm and problem-solve quickly and effectively under pressure.
• Must be hospitable, approachable, and passionate about customer service.
• Must be respectful towards colleagues and guests.
• Must be able to demonstrate competency as outlined in the training schedule and Club School.
• Must be able to work flexible shifts and schedules, including weekends and holidays.
• Ability to take direction, work in a team environment, and autonomously.
• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to make periodical fast-paced movements.
• Must be able to move, pull, carry or lift at least 20 pounds.
• Must be able to occasionally kneel, bend, crouch and climb.
• Must be able to perform physical activities such as lifting, cleaning, and stooping.
• Must be able to stand, walk, lift, and bend for long periods of time.
• Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat.

Skills

• Tips certified
• POS knowledge
• Menu knowledge
• Food and drink pairing
• Customer service
• Communication
• Problem-solving
• Teamwork
• Attention to detail
• Flexibility

Location

• New York

Work Type

• Full-time

Experience Level

• 2+ years

Salary/Compensations

• $12—$12 USD

Benefits

• Competitive compensation packages
• Global benefits and perks
• Training to develop technical and managerial skills
• Medical, Dental & Vision (Full-time employees)
• Retirement fund with a 2% match (Full-time employees)
• Sick days + vacation days (Full-time employees)
• Career Development opportunities
• Soho Impact initiatives
• Learning & Development courses
• Access to Cookhouse & House Tonic events
• Team Events
• Team Meal provided during shifts

About the Company

• Soho House is a collection of private membership clubs and global hospitality group.