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About the Role
Invoca is seeking a Sales Engineer to join our dynamic, fast-growing team. This role is crucial for turning customer interactions into measurable, profitable growth by partnering with Sales, Product, and Engineering to solve complex customer challenges using AI.
Responsibilities
- Design and maintain the "Gold Standard" demo environment, including system architecture, database schemas, and API layers.
- Build functional user interfaces and dashboards to visualize complex AI processes for non-technical stakeholders.
- Create modular demo assets and "click-to-deploy" sandboxes for customization by the broader SE team.
- Automate data flows between marketing touchpoints and sales outcomes using tools like Gumloop, Zapier, or Workato.
- Partner with Account Executives on high-value accounts to lead integration, technical discovery, and navigate technical blockers.
- Act as the lead architect during technical reviews with customer CTOs and Security Officers.
- Collaborate with Product and Engineering to ensure Invoca remains "AI-ready," providing feedback from the field.
- Implement "Human-in-the-Loop" checkpoints to ensure AI-generated demo content is reliable and safe.
Requirements
- Ability to translate technical architecture into a "Value Story" that solves business pain points.
- Enjoy building tools that enhance the success of others, with a focus on documentation and reusable code.
- 5+ years in Sales Engineering, Solution Architecture, or Forward Deployed Engineering in a SaaS environment.
- Ability to design a multi-tier system from the database schema up to the UI.
- Proficiency in Python or JavaScript/Node.js.
- Deep understanding of RESTful APIs, Webhooks, and authentication protocols (OAuth2).
- Experience connecting disparate systems into a unified, automated workflow.
- Practical experience with LLM orchestration (RAG, Prompt Engineering) and frameworks like LangChain or LlamaIndex.
- Experience building systems where AI performs tasks via function calling/tool use.
Skills
- AI-powered revenue execution platform
- Technical storytelling
- Full-Stack Prototyping
- Process Automation
- Strategic Pre-Sales
- Technical Strategy
- AI Thought Leadership
- Governance & Safety
- Python
- JavaScript/Node.js
- RESTful APIs
- Webhooks
- OAuth2
- LLM orchestration
- RAG
- Prompt Engineering
- LangChain
- LlamaIndex
- Function calling/tool use
Location
- Remote-first (US)
- Greater Los Angeles Area
- SF Bay Area
- Denver Metro
- Austin Metro
- Chicago Metro
- Greater NYC Area
Work Type
- Remote
- Full-time
Experience Level
- 5+ years
Salary/Compensations
- $130,000-$160,000/year plus commission
Benefits
- Medical, dental, and vision coverage
- Fertility assistance
- 401(k) plan through Fidelity with a company match of up to 4%
- Stock Options
- Flexible Time Off
- Paid Holidays (16 US holidays, including winter break)
- Mental Health Program (SpringHealth)
- Paid Family Leave (up to 6 weeks)
- Paid Medical Leave (up to 12 weeks)
- InVacation bonus after 7 years of service
- Wellness Subsidy
About the Company
- Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth.
- We are a dynamic, fast-growing team where innovation and collaboration are at the core of our culture.
Equal Opportunity
- We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
- We are proud to be an equal opportunity workplace.