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About the Role
The Strategic Accounts Director works with our largest clients to drive adoption of the Invoca product and expand our relationship through new products, cross-selling into new lines of business, and additional use cases. This role reports to the VP of Account Management.
Responsibilities
- Prospect, identify, develop, negotiate, and drive new revenue by uncovering opportunities within strategic accounts.
- Develop and lead pipeline within targeted accounts to meet or exceed targets.
- Lead strategies for largest accounts with Account Management, Customer Success, and other internal stakeholders.
- Thoroughly understand enterprise customer needs and effectively communicate Invoca's value proposition across business lines.
- Build and execute sales strategies, presentations, and software demonstrations for accounts.
- Provide forecast updates.
- Understand the business landscape and articulate differentiators.
- Provide feedback to marketing, SDR, and product teams.
- Present effectively to external customers across all levels, from marketing staff to C-suite executives.
Requirements
- 7+ years of on-quota, B2B SaaS experience selling marketing tech, ad tech, or agentic AI solutions to complex organizations.
- Prior strategic account management experience with large enterprises.
- Experience using modern SaaS sales tech stack, including Salesforce, LinkedIn, Salesloft, and remote collaboration tools.
- Experience negotiating business terms with senior management and C-suite executives, including MSSA, Order Forms, SOWs, and other deal documentation.
- Experience with marketing and customer acquisition processes.
- Ability to travel across the US and Canada.
Location
- U.S.
- Canada
Work Type
- Remote
- Travel required
Experience Level
- 7+ years
Salary/Compensations
- $120,000 - $145,000 per year plus sales commission.
Benefits
- Flexible Time Off
- Paid Holidays (16 U.S. holidays, including winter break)
- Health Benefits (medical, dental, vision, fertility assistance)
- 401(k) plan through Fidelity with a company match of up to 4%
- Stock Options
- Mental Health Program (SpringHealth)
- Paid Family Leave (up to 12 weeks)
- Paid Medical Leave (up to 12 weeks)
- InVacation bonus after 7 years of service
- Wellness Subsidy
About the Company
- Invoca is the leading AI-powered conversation intelligence platform.
- Empowers marketing, sales, customer experience, and contact center teams to unlock intent and insights within every customer interaction.
- Drives better customer experiences, increased revenue, and improved operational efficiency.
- Dynamic, fast-growing team where innovation and collaboration are core to the culture.
Equal Opportunity
- Committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
- Proud to be an equal-opportunity workplace.