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About the Role

The Digital Commerce Management (DCM) team is responsible for publishing and maintaining the Apple Store Online, the Apple Store App, and other downstream platforms. As a DCM Production Specialist, you'll manage and maintain Apple Store Online digital assets and product data across a suite of content management tools, ensuring all content is clean, accurate, and well-organized. You'll drive execution of complex marketing and product launch plans across global platforms, including the Apple Store Online, Apple Store App, Tmall Flagship Store, Douyin Store, and livestream channels, directly shaping the experience for millions of customers around the world every day.

Responsibilities

Manage and maintain Apple Store Online digital assets and product data across a suite of content management tools.
Ensure all content is clean, accurate, and well-organized.
Drive execution of complex marketing and product launch plans across global platforms, including the Apple Store Online, Apple Store App, Tmall Flagship Store, Douyin Store, and livestream channels.

Requirements

4 years of experience in technology, operations, e-commerce and/or customer support organization.
2+ years of experience working with e-commerce or digital content platforms and their supporting tools and systems.
Experience adapting to changing priorities and ambiguous project requirements in a fast-paced environment.
Experience collaborating with cross-functional teams to deliver production work on tight timelines.
Able to accommodate flexible work schedule during critical business periods.
Experience troubleshooting complex, ambiguous production issues while maintaining a high level of accuracy.

Skills

HTML proficiency
CSS proficiency

Experience Level

4 years of experience in technology, operations, e-commerce and/or customer support organization
2+ years of experience working with e-commerce or digital content platforms

Education Level

BA/BS degree, or equivalent

About the Company

The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries.
It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.
At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
Here on the Apple Store Online (ASO) team, we are responsible for Apple’s largest store.
Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are.
Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive.
To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.