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About the Role
Perplexity Computer is a new class of AI system that navigates tools, interacts with applications, and completes multi-step enterprise workflows end-to-end. Our largest customers are Fortune 500 enterprises, top consulting firms, and frontier finance and legal shops. They are betting on Computer to automate work where no traditional software has ever succeeded. Forward Deployed Engineers (FDEs) are the people we embed with customers to scope their highest-leverage use cases, and ship a working solution at velocity. You will leave your customers with something that drives measurable impact. This is not a Solutions Engineer role, not a Customer Success role, and not a generalist implementation role. It is a customer-embedded, hands-on-keyboard, outcome-owning role that sits at the intersection of engineering, solutions architecture, and technical program management.
Responsibilities
- Embed with strategic customers on time-boxed engagements (typically 1–3 months) running the engagement like a project with clear scope, milestones, and exit criteria.
- Design and build the workflow with support from engineering as needed, prototyping, shipping, debugging, and hardening the solution in the customer's environment.
- Own the customer relationship for the duration of the engagement, managing expectations with executive sponsors, running weekly working sessions with practitioner teams, and de-risking the deployment end-to-end.
- Deploy solutions that produce a reusable skill, connector, workflow template, or reference implementation.
- Partner with Sales and Customer Success on scoping, pre-sales technical validation, and expansion, acting as the technical voice for high-value opportunities.
Requirements
- 5+ years in a customer-embedded technical role: forward-deployed engineering, senior solutions engineering, solutions architecture, or technical consulting at a strong services organization.
- Proven track record running customer engagements as projects: scoping, milestones, status, executive comms, risk management, exit criteria.
- AI-native with daily use of frontier LLMs, agents, and coding assistants, and a strong intuition for current model capabilities and limitations.
- Executive-credible communication skills, capable of discussing architecture with a CIO while managing ground-level program execution.
- High agency in ambiguous environments with no PM or spec, demonstrating ability to identify priorities and ship solutions.
- Prior FDE, applied-AI, or deployment-strategist role at a frontier AI company.
- Sales Engineering leadership at an enterprise SaaS or infra company owning technical outcomes of $1M+ deals.
- Solutions Architect in a strong services team.
- Experience deploying agents, RAG systems, or multi-step LLM workflows in a regulated or complex enterprise environment.
- History of working at startups or small teams, owning customer projects end-to-end.
Skills
- Engineering
- Customer-facing solutions architecture
- Technical program management
- AI
- LLMs
- Agents
- Coding assistants
- Workflow design
- Prototyping
- Debugging
- Communication
- Project management
- Risk management
- RAG systems
- Multi-step LLM workflows
Experience Level
- 5+ years
About the Company
- Perplexity is seeking a highly skilled and motivated Forward Deployed Engineer to ensure our customers are getting the most out of their Perplexity Computer deployments.
- This role is ideal for technical, consultative professionals who have driven complex software implementations for bleeding edge customers.