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About the Role

The Business Operations Catalyst team is Equinix’s internal consulting and sprint execution engine, partnering directly with senior leaders to solve the company’s most complex, high-impact enterprise problems. This role supports cross-functional leaders to frame ambiguous business problems, conduct discovery and analysis, and translate insights into clear recommendations and action plans.

Responsibilities

Independently execute analyses to identify root causes, connect data and qualitative inputs, and develop insights.
Identify risks, implications, and downstream impacts, balancing strategy, execution realities, and enterprise considerations.
Frame ambiguous problems, synthesize insights, and develop decision options with clear recommendations and outlined trade-offs.
Use core analysis and visualization tools effectively (e.g., Excel formulas and pivot tables; BI visualizations).
Contribute to business cases and value tracking approaches, including inputs to benefits definition and measurement.
Facilitate cross-functional discussions to resolve ambiguity, align stakeholders, and converge on solutions, especially in time-sensitive or high-pressure environments.
Operate effectively in high-pressure environments while maintaining a solution orientation.
Plan and facilitate discovery interviews (e.g., develop interview guides, lead discussions, synthesize themes) and conduct benchmarking using internal and external sources.
Clearly understand and communicate the vision and objectives of the engagement, providing clear day-to-day direction to their workstream team.
Connect disparate inputs and synthesize complexity in real-time, driving clarity, alignment and momentum.
Develop clear, executive-ready narratives that translate complex initiatives into a clear story tailored to the audience.
Lead cross-functional workstreams end-to-end, including planning, execution, and stakeholder coordination.
Create, maintain and own core project management artifacts (e.g., charter, RAID log, project plan, governance) and establish working cadences.
Support change and adoption by creating stakeholder impact assessments, coordinating handover plans, and tracking adoption actions.
Track project status, identify, monitor and escalate risks, actions and decisions.
Build credibility and trust with stakeholders quickly.
Regularly interact with and present to senior leaders (including VPs) and influence decision-making through data-driven storytelling.
Partner effectively across teams, demonstrating sound judgment, discretion, and an enterprise mindset.

Requirements

3+ years of relevant experience; management consulting or internal consulting preferred.
Proven success leading cross‑functional projects.
Results-driven problem solver with critical thinking and analytical skills.
Ability to synthesize, distill, and simplify information.
Quick learner and ability to think on your feet.
Solid executive presence and communication skills.
High emotional intelligence and ability to influence.
Able to navigate ambiguity.
Ability to pivot between the big picture and the details.
Tenacity to push through challenges and solve hard problems.

Skills

Excel formulas and pivot tables
BI visualizations
Project management
Change management
Executive communication
Active listening

Location

Canada - Toronto Office TRO

Work Type

Full-time

Experience Level

3+ years

Salary/Compensations

88,000 - 132,000 CAD / Annual

Benefits

Employee Assistance Program
Healthcare coverage
Life insurance
Disability insurance
Optional benefit plans
Defined Contribution Pension Plan (DCPP)
Group Retirement Savings Plan (RRSP)
Tax-Free Savings Plan (TSFA)
Vacation time
Personal time
Paid holidays

About the Company

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.
You’ll work across teams, influence key decisions, and help shape the path forward.
You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Equal Opportunity

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.