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About the Role
The Facilities Systems Operator will be responsible for all inbound calls and dispatching engineers. The candidate will set the stage for guest experience with a welcoming smile and service. By understanding their unique stories and need, the candidate will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
Responsibilities
- Answer all incoming calls concerning maintenance and repairs needed on property and at off-site locations
- Input call details into computer system (e.g. HotSOS)
- Assign work to Engineering employees
- Respond to life safety system and fire alarm panel, locates area of alarm and dispatches it to Engineering personnel to take action
- Record all personnel call-ins and forwards to appropriate staff
- Maintain dispatch log of all activities performed throughout the day
- Maintain an accurate accounting of time and activities in emergency situations
Requirements
- Must be 21 years of age or older
- High School Diploma, GED or equivalent
- 1+ Years of Prior Relevant Dispatch experience
- 6+ Months of Prior Administrative experience
- Must be able to work on part time/on call schedule
- Availability to work varied shifts, to include weekends and holidays preferred
Location
- Las Vegas, Nevada
Work Type
- Part-time
- On-call
Experience Level
- 1+ Years of Prior Relevant Dispatch experience
- 6+ Months of Prior Administrative experience
Education Level
- High School Diploma
- GED or equivalent
Salary/Compensations
- $21.00 Per Hour
Benefits
- Healthcare, financial and time off benefits
- Wellness incentive programs
- Access to company hotel, food and beverage, retail, and entertainment discounts
- Discounts with company partners on travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Professional and personal development through programs and networking opportunities
- Volunteer opportunities in the community
About the Company
- The SHOW comes alive at MGM Resorts International
- We seek individuals like YOU to create unique and show-stopping experiences for our guests.