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About the Role
FanDuel is seeking a highly motivated and experienced Senior UX Researcher to join our UX & Design team. You will collaborate closely with a multi-disciplinary team to bring user insights to the product design process, supporting our Sports team. This role offers the opportunity to work on meaningful projects and gain in-depth experience in a fast-paced sports-technology & entertainment company.
Responsibilities
- Demonstrate an advanced understanding of our users and how they engage with our products.
- Demonstrate a solid understanding of the product under study, including relevant journeys, user needs, challenges, and the FanDuel business.
- Successfully organize, facilitate, and analyze unmoderated and moderated user research, and conduct more complex user research (diary studies, etc.).
- Integrate analytics and experimentation data and ideas into research planning and reporting.
- Connect research to the product, proactively suggesting and conducting impactful research that targets product priorities and gaps in user knowledge.
- Identify areas of improvement across the product and make recommendations for potential solutions based on research.
- Ensure research is integrated into strategic conversations, working across teams to align insights with business and user needs.
- Coach junior researchers on stakeholder collaboration and research craft.
Requirements
- Minimum of 5+ years of previous User Experience Research Experience.
- Strong knowledge of User Experience Research methodologies and best practices.
- Demonstrated success working as part of a cross-functional team that includes UX Design, Product, and Engineering.
- Strong verbal and written communication skills.
- Knowledge of sports and/or experience working within a heavily regulated industry is a plus.
- Demonstrate working knowledge of AI capabilities and limitations as they apply to user research, including leveraging AI tools to improve efficiency and augment qualitative and quantitative analysis.
- Adjacent skills and interest in learning more about the position are encouraged.
Skills
- User Experience Research methodologies
- AI capabilities and limitations in user research
- Leveraging AI tools for efficiency and analysis
Location
- New York
- Los Angeles
- Atlanta
- Jersey City
Work Type
- Hybrid
Experience Level
- Senior
Salary/Compensations
- $112,000 - $154,000 USD
Benefits
- Array of health plans (some as low as $0 per paycheck)
- Programs for fertility and family planning
- Mental health support
- Fitness benefits
- Generous paid time off (PTO & sick leave)
- Annual bonus and long-term incentive opportunities
- 401k with up to a 5% match
- Commuter benefits
- Pet insurance
- Medical, vision, and dental insurance
- Life insurance
- Disability insurance
- 401(k) matching program
- Short-term or long-term incentive compensation, including cash bonuses and stock program participation
- Paid personal time off
- 14 paid company holidays
- Paid sick time in accordance with all applicable state and federal laws
About the Company
- FanDuel Group is the premier mobile gaming company in the United States and Canada.
- FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.
- In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform.
- FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.
- The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland.
- The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.
- FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).
Equal Opportunity
- FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law.
- We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.
- FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities.
- If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.