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About the Role

The Operations Associate helps keep CAIS running smoothly day to day by owning core operational workflows across the office, systems, and people operations. This role offers significant growth potential as operations scales alongside the organization.

Responsibilities

• Serve as a reliable first-line point of contact for staff questions and inbound, org-wide, operational requests, triaging, routing, and following through to resolution.
• Monitor shared channels and inboxes for operational requests, ensuring acknowledgment, tracking, and closure.
• Maintain internal documentation, reference guides, and tracking systems.
• Provide administrative and operational support to Ops leadership and other teams as needed.
• Proactively ideate, recommend, and implement solutions across staffing, processes, and tools.
• Support onboarding and offboarding logistics, preparing materials and setting up accounts.
• Serve as a friendly first point of contact for new joiners.
• Help coordinate team events, offsites, and moments of recognition.
• Assist with policy rollout and day-to-day execution of people programs.
• Triage and fulfill access requests for approved tools, maintaining clean provisioning records.
• Assist with software and device onboarding/offboarding logistics.
• Help maintain the software/tools inventory and support periodic audits.
• Support day-to-day office needs such as restocking supplies, coordinating catering, and event setup.
• Liaise with facilities/office management on space requests and small improvement projects.
• Assist with visitor logistics and access coordination.

Requirements

• Proven ability to manage multiple workstreams and competing priorities without dropping the ball on details.
• Clear, professional communicator comfortable fielding questions, coordinating across teams, and maintaining internal documentation.
• Comfortable delivering straightforward communications on behalf of the Ops team, including policy updates or process changes.
• Comfortable learning and working across a range of tools (e.g. Google Workspace, Slack, Notion, or similar); picks up new software quickly.
• Exercises good judgment and discretion when handling sensitive information.
• Able to perform physical tasks associated with office support (lifting up to 30 lbs, catering coordination, event setup, etc.).
• Able to move at the pace of a fast-scaling, well-funded, early-stage company: fast decisions, frequent re-prioritization, and high ownership.
• Genuine interest in AI safety and CAIS's mission.

Skills

• Google Workspace
• Slack
• Notion

Location

• San Francisco

Work Type

• Full-time
• On-site

Experience Level

• Entry-level
• Mid-level

Education Level

• Bachelor's degree or equivalent professional experience

Salary/Compensations

• $80,000 - $110,000 base

Benefits

• Health insurance for you and your dependents
• 401K plan + 4% matching
• Unlimited PTO
• Lunch and dinner at the office
• Annual Professional Development Stipend
• Access to some of the top talent working on technical and conceptual research in AI safety

About the Company

• The Center for AI Safety (CAIS) is a leading research and advocacy organization focused on mitigating societal-scale risks from AI.
• Past achievements include releasing the most widely used measure of AI capabilities, running a large compute cluster for AI safety research, and publishing a global statement on AI Risk signed by prominent AI figures.

Equal Opportunity

• The Center for AI Safety is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, medical condition, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
• In alignment with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
• If you require a reasonable accommodation during the application or interview process, please contact contact@safe.ai.
• We value diversity and encourage individuals from all backgrounds to apply.