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About the Role

Seeking a Senior Risk Manager to join the Financial Services team in a pivotal 2nd Line of Defence role. This position supports the Risk Lead and Deputy CRO in overseeing the Financial Services Risk Management Framework, providing independent challenge and expert guidance across various risk types. The role fosters a proactive risk culture, collaborates with leaders to embed risk management, owns the incident management process, strengthens governance, and ensures initiatives align with the John Lewis Finance Board’s approved risk appetite. The goal is to protect reputation and create/protect value within the Financial Services division.

Responsibilities

Provide 2nd Line of Defence oversight and challenge across strategic, product, operational, financial, regulatory, conduct, and emerging risks.
Champion risk as a strategic business enabler by fostering a strong risk culture and promoting clear ownership of risk across Financial Services.
Work with value stream leaders to strengthen risk management capabilities, support governance forums, and provide effective challenge to First Line activities.
Ensure the ongoing development and embedding of risk standards, ensuring adherence to all elements of the Partnership Risk Management framework.
Own the FS incident management process, designing its operation, monitoring compliance, and reporting on common themes and trends.
Support strategic initiatives, operational resilience, and regulatory change, ensuring risks remain within the John Lewis Finance Board’s approved risk appetite.

Requirements

Demonstrable experience of risk management, regulation, and governance within a financial services organisation.
Significant and demonstrable experience in reporting and analytics skills.
Experience of working with Risk Management Information Systems (RMIS) and tools.
Demonstrable experience of 2nd Line of Defence oversight within a financial services organisation or on large-scale strategic programmes.
Proven relationship management skills, with the ability to build trust with senior leaders and adapt your style to their experience and seniority.
Resilient and agile thinker, comfortable with ambiguity and skilled at turning complex analysis into valuable commercial insight.

Location

London Central Office, 1 Drummond Gate, London, SW1V 2QQ

Work Type

Permanent
Hybrid

Experience Level

Senior
Partnership Level 6

Salary/Compensations

£67,000.00 - £103,500.00 Annual

About the Company

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose.
We’re not just employees, we’re Partners, driven by our purpose to build a happier world.
We continue to innovate, adapt and diversify.
As Partners we all share the responsibility of ownership and in its rewards.
We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong.
Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE.
Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.

Equal Opportunity

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates).
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working.
This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible.
Please discuss this further with the hiring manager during your interview.