About the Role
Become an integral part of our team as an RV Park Front Desk Clerk. Your role encompasses a range of responsibilities, including greeting guests, conducting tours, managing phone communications, and contributing to the efficient operation of our Retail shop. Your adaptability and commitment to excellence in these duties are key to the seamless functioning of our business. Join us and play a crucial role in delivering exceptional service to our guests while contributing to the overall success of our establishment.
Responsibilities
- Consistently makes sure guest signs and initials paperwork properly and attaches all pertinent information to the registration card.
- Ensures all procedures are followed when checking guests into and out of the RV park.
- Effectively answers any guest questions and directs guests to proper areas for answers.
- Consistently follows through on guest issues to get them resolved.
- Maintains thorough knowledge of the reservations system.
- Processes guest transactions with minimal error.
- Consistently uses proper group, source, and reason codes.
- Promptly answers telephone calls to the RV Park Front Desk.
Requirements
- 1+ years’ experience in reception work.
- Excellent communication and computer skills.
- Guest Service experience preferred.
Skills
- Communication skills
- Computer skills
- Guest Service
Location
- Central New York
Work Type
- Full-time
Experience Level
- 1+ years
Salary/Compensations
- $17.00 hourly
Benefits
- Paid weekly
- Variety of schedules
- Paid time off
- Tuition assistance
- Career-building professional development
- Discounts from dining to fuel to concerts
- Team Member appreciation events
- Quality healthcare and dental benefits
- Robust 401k retirement plan
- Dealer School
- Finance Scholarship Program
- Comprehensive medical, dental, and vision plans
- Life insurance
- Paid holidays
- Team member assistance programs
- Wellness programs
- Onsite medical center
- Complimentary shuttles
About the Company
- Turning Stone Enterprises is a dynamic organization with a diverse range of business operations.
- Turning Stone Resort Casino has received the Best of New York Gaming Resort award for six consecutive years.
- Other properties include YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach.
- Portfolio includes convenience stores and three 18 hole PGA-level golf courses.
