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About the Role

Spade is a data and AI platform that transforms transaction data into structured records, empowering financial institutions with tools for authorization, attribution, analytics, and AI. As a Product Performance Analyst, you will drive the quality and performance of Spade’s enrichment products by analyzing transaction data, investigating anomalies, and identifying opportunities for improvement.

Responsibilities

• Assess product performance across Spade’s enrichment products by analyzing data quality, accuracy, match rates, and other key performance metrics
• Investigate anomalies and patterns across large, complex datasets, and drive improvements to the core product and data
• Define, build, and maintain dashboards, monitoring, and automated alerts that help teams identify issues before they impact customers
• Identify opportunities to improve QA processes and operational workflows, partnering with internal teams to automate manual work
• Contribute to and improve quality standards by creating and improving runbooks, documentation, processes, and workflows as Spade’s products and transaction volume grow
• Partner cross-functionally with Product, Engineering, AI/ML Data Science, and other teams to translate performance insights into improvements across Spade’s product roadmap

Requirements

• 3–5 years of experience in an analytical role with meaningful exposure to data quality, product analytics, or performance monitoring
• Strong SQL skills, including experience working with complex joins, aggregations, CTEs, and window functions to analyze large datasets
• Working proficiency in Python for large data manipulation, metric development, writing scripts to automate recurring analytical tasks
• Experience building and maintaining BI dashboards and automated monitoring or alerting using tools such as Hex, Looker, Tableau, Metabase, or similar platforms
• Strong analytical instincts and demonstrated experience finding patterns in messy data
• A process mindset with experience improving workflows rather than relying solely on one-off fixes
• Strong communication and collaboration skills, including the ability to communicate effectively with technical and non-technical stakeholders
• An AI-forward approach to work, using tools such as coding assistants and LLMs to work more effectively
• Experience with Databricks, PySpark, dbt, or similar data tooling
• Experience in early / growth stage environment
• Strong Excel or Google Sheets skills
• Experience working with fintech, payments, card networks, ACH, transaction data, or merchant data enrichment

Skills

• SQL
• Python
• BI dashboards
• Automated monitoring
• Automated alerting
• Data quality
• Product analytics
• Performance monitoring
• Databricks
• PySpark
• dbt
• Excel
• Google Sheets
• Fintech
• Payments
• Card networks
• ACH
• Transaction data
• Merchant data enrichment
• AI tools
• LLMs

Location

• NYC HQ
• Remote opportunities for certain roles in US/Canada

Work Type

• Hybrid
• Remote

Experience Level

• 3-5 years of experience

Salary/Compensations

• Competitive Compensation
• Data-driven salaries that reward performance and ownership

Benefits

• Meaningful Equity
• Flexibility with early exercise and an extended post-termination options
• Comprehensive Health Benefits
• 100% paid medical, mental, dental, and vision premium option plus One Medical membership (for US-based employees)
• 401(k)
• Paid Parental Leave
• 12 weeks of full pay for parents welcoming a new child into their home
• Unlimited PTO
• Take the time you need to unplug and unwind
• Generous work from home stipend
• Company-paid lunches
• Citibike Membership

About the Company

• Spade is a fast growing, Series B company backed by industry experts and top tier investors (including Oak HC/FT, a16z, Flourish Ventures, Y-Combinator, and Gradient Ventures).
• We’re a lean and execution-oriented hybrid team, passionate about building exceptional products for our growing customer base.
• We care deeply about diversity of background, experience, and opinion.
• We value empathy, curiosity, and passion, and strive to create an environment where individuals have autonomy and the ability to take ownership over their work.
• Be a cultural founder. As an early employee, you’ll play a meaningful role in defining and building our culture.
• Get in on the ground floor. We’re a small but well-funded team – joining now comes with limited risk and unlimited upside.
• Build the next generation of financial infrastructure. Our products will power the next wave of innovation in fintech, helping our customers deliver better, more transparent products and services to the consumer.

Equal Opportunity

• Spade is an equal opportunity employer, committed to building a culture that is diverse, equitable, and inclusive.
• We believe that having people with different backgrounds, experiences, abilities, and perspectives not only helps us build the best products for our customers, but also helps us be the best version of ourselves.