Microsoft Dynamics 365 Customer Engagement Manager at RSM US LLP | CA, US | Rezi

Microsoft Dynamics 365 Customer Engagement Manager at RSM US LLP

Microsoft Dynamics 365 Customer Engagement Manager

RSM US LLP · CA, US

2 days ago

Microsoft Dynamics 365 Customer Engagement Manager

RSM US LLP · CA, US

3 days ago
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About the Role

RSM is a leading Microsoft partner implementing business applications including D365 F&SC, BC, CE, and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. Our Dynamics consultants are empowered through our close relationship with Microsoft, our RVM methodology, industry IP and accelerators, and Microsoft-centric tools. We offer an environment that inspires and empowers you to thrive personally and professionally.

Responsibilities

  • Responsible for planning, coordination, and execution of all aspects of assigned projects throughout the project lifecycle.
  • Establishing Cost Benefit Analysis through required phases of the project.
  • Communicating regularly to Program Director and stakeholders the project status, risk, and issues.
  • Responsible for project planning including assembling project teams, assigning project team deliverables, and developing project plans, schedules, and budgets.
  • Managing approved objectives, budget, schedule, resources, and deliverables that support the business goals.
  • Revise project plan as appropriate to meet changing needs and requirements while following SDLC methodology.
  • Responsible for managing all aspects of CE implementations.

Requirements

  • Minimum of 5 - 8 years of experience leading technical teams with strong skills and expertise in project management and systems/technology development.
  • Proven experience implementing and managing CRM solutions within budget, scope and cost, Microsoft Dynamics CE.
  • Proven leader with the ability to assemble, lead, and motivate high performing teams.
  • Proven business facing skills.
  • Solid understanding of financial analysis and planning.
  • Ability to multi-task and keep multiple responsibilities moving forward simultaneously.
  • Strong understanding of technology, ability to learn new technologies and applying them.
  • Proven experience in influencing, leading teams and driving change.

Skills

  • Project management
  • Systems/technology development
  • Microsoft Dynamics CE
  • Financial analysis
  • Financial planning
  • Stakeholder management
  • Critical thinking
  • Problem-solving
  • Microsoft Office
  • MS Project

Location

  • Remote

Work Type

  • Full-time

Experience Level

  • 5-8 years

Education Level

  • PMP certification desired

Salary/Compensations

  • $107,000 - $214,500

Benefits

  • Competitive benefits and compensation package
  • Flexibility in schedule
  • Discretionary bonus based on firm and individual performance

About the Company

  • RSM is the leading provider of professional services to the middle market globally.
  • Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.
  • Our exceptional people are the key to our unrivaled culture and talent experience and our ability to be compelling to our clients.

Equal Opportunity

  • All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
  • Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.
  • RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.
  • If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.