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Provide support and excellent customer service for the Buffalo Sabres, Buffalo Bandits, and all other events at KeyBank Center.

Sell tickets at the Box Office windows and over the phone.
Work in Account Services, Box Office, Suite Services or Guest Services on event days.
Communicate team schedules and answer routine questions.
Provide season ticket holder benefit information via email, mail, and phone.
Perform office projects such as data entry and bulk mailers.
Collaborate with Ticket Sales and Ticket Operations for program execution.
Process and balance payments accurately and timely.
Count drawer at the end of shift and submit to management.
Answer incoming telephone calls and emails.
Assist fans with ticket purchases.
Staff temporary box office for events at LECOM Harborcenter, handling sales, will call, and customer service.
Perform other duties as assigned.

High School degree required.
Customer Service experience required.
Previous cash handling experience required.
High level computer skills; computerized ticketing experience preferred.
Strong work ethic, job reliability, and ability to work independently and as part of a team.
Ability to work unconventional hours, including nights, weekends, and holidays.
Must be available to work at least 50% of events scheduled each month.
Ability to stand for long periods.
Ability to lift up to 40 pounds.

Hockey Western New York, LLC operates in both an office setting and a live events setting.
Live event coverage involves exposure to loud stadium noises and crowds.

Box Office Customer Service Rep (Part Time) at Buffalo Sabres

Box Office Customer Service Rep (Part Time)