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About the Role

The Operations and Visual Manager is a key member of the store leadership team, responsible for ALO’s operational and visual strategy within the store. This role focuses on inventory management, labor planning, scheduling, and visual execution to ensure efficient and effective store operations, with the primary goal of keeping the store customer-ready at all times.

Responsibilities

Oversee and support the execution of key operational and visual processes.
Investigate and identify root causes of inventory accuracy issues, escalating process or system gaps with the General Manager.
Champion strong visual standards for the salesfloor by leveraging business performance data.
Support sell-through management by ensuring inventory count accuracy and coordinating labor for efficient product deliveries.
Support a safe work environment and efficient store operation.
Represent the business in meetings and on conference calls, in partnership with the General Manager.
Review, monitor, and partner with the General Manager to manage the budget, reporting, and other business data, including metrics and planning processes.
Plan for future business needs to protect optimal performance.
Ensure the Operations and Visual team embodies ALO's mission and guiding principles.
Lead the team through accountability, continuous coaching, talent development, and effective communication.
Establish internal and external talent pipelines through succession planning and recruitment strategy.
Create effective schedules that prioritize business strategy, in partnership with the General Manager.
Oversee the execution of Flow experience deliverables on the ALO Sales and Service Model, ensuring operational efficiency.
Collaborate and implement the General/Store Manager’s vision, working cross-functionally to support organizational goals and achieve KPIs.
Demonstrate the ability to navigate the organization balancing business needs and brand culture.

Requirements

Requires constant movement in and around all areas of the store.
Ability to lift, push, carry or otherwise move up to 50 pounds.
Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
Ability to stand and move for an entire shift.

Skills

Inventory management
Labor planning and scheduling
Visual execution
MS Office (Word, Excel and Outlook)
Interpersonal and communication skills (verbal and written)
Agile with the ability to handle multiple tasks in a changing environment
Business owner mindset
Entrepreneurial spirit
Independent work ethic
Time management skills
Personal accountability

Location

Onsite

Work Type

Full-time

Experience Level

3-5 years of retail or related industry leadership experience

Salary/Compensations

$74,000- $90,000 CAD/ year

Benefits

Generous ALO employee discount
Free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes
Competitive medical, dental and vision plan options
Free virtual access to mental health providers
New parent support for employees and dependents (Full-Time Employees)
RRSP and TFSA with company matching
Monthly Store Incentives
Clothing Allowance
Free yoga classes at any of our Sanctuaries (select cities)

About the Company

Mindful movement is at the core of why we do what we do at ALO. Mindful movement in the studio leads to better living, changing who yogis are off the mat and making their lives and communities better. This is the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.