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About the Role

In preparation for the November 3, 2026, Consolidated General Election, the Department is seeking applications for seasonal positions as Voting Center Voter Guides. These roles provide direct assistance to voters at the Department's Voting Center, facilitating an orderly and efficient voting process. Voter Guides will help voters navigate the center, direct them to appropriate services, answer questions, and resolve routine issues.

Responsibilities

Respond to voter questions regarding registration, voting options, ballot return, and Voting Center services.
Assess voter service requests and direct voters to the appropriate area, process, or staff.
Manage voter flow and lines within and around the Voting Center.
Explain Voting Center processes, requirements, and available voting services.
Assist voters dropping off their voted ballots.
Collect voted ballots from designated ballot drop boxes.
Assist with the setup, placement, monitoring, and removal of Voting Center signs and information materials.
Address routine voter-service questions and issues, escalating complex matters.
Monitor voter flow and communicate operational issues to appropriate staff.
Assist with maintaining an organized, accessible, and welcoming Voting Center environment.
Perform other voter-service, election-related, and post-election tasks as assigned.
Provide prolonged periods of standing and walking and the ability to lift, pull, or push items weighing up to 25 pounds.

Requirements

One (1) year of clerical experience including preparing and maintaining records, filing, use of office equipment, public contact, and processing mail.
Completion of an approved City and County of San Francisco Clerical Administrative Training program, or completion of a clerical training program (240 hours), or 15 semester units (or equivalent quarter units) of coursework from an accredited college or university may substitute for up to 6 months of required experience.

Skills

Strong verbal communication
Active listening skills
Ability to learn and accurately communicate new procedures and information quickly
Ability to provide courteous, patient, and professional service
Ability to interpret and apply established procedures and guidelines
Ability to exercise sound judgment
Ability to remain organized and attentive in a fast-paced environment
Ability to work independently and collaboratively
Dependability, punctuality, flexibility, and adaptability
Ability to maintain a positive and professional demeanor
Ability to stand and walk for extended periods

Location

San Francisco

Work Type

Temporary Exempt
As-needed
On-site

Experience Level

1 year clerical experience

Education Level

High School Diploma or equivalent

Salary/Compensations

$32.1625 per hour

Benefits

Health coverage may be available for temporary exempt as-needed employees who have worked more than 1040 hours in any consecutive 12-month period and whose normal work week is not less than 20 hours.
Retirement benefits may be available for temporary exempt as-needed employees who have worked more than 1040 hours in any consecutive 12-month period and whose normal work week is not less than 20 hours.

About the Company

The mission of the Department of Elections is to provide equitable access to voting and election-related services and to conduct free, fair, and functional elections for the City and County of San Francisco.
Department staff work year-round to ensure every eligible San Franciscan has easy access to safe, barrier-free registration and voting options.
The Department strives to cultivate a workplace environment where employees of all racial and ethnic backgrounds feel respected, valued, and supported.
The Department is committed to maintaining an inclusive workplace and providing the training and resources necessary for all employees to succeed.

Equal Opportunity

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.