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About the Role

We are seeking a Sr. Program Manager, SDR Onboarding to lead the strategy, execution, and improvement of our global SDR Onboarding Program. This role involves designing and scaling onboarding experiences to equip customer-facing teams with the necessary skills and resources for rapid ramp-up and revenue generation. You will collaborate with SDR leadership and the Enablement team to deliver a world-class onboarding experience that accelerates productivity and supports long-term success. Additionally, you will manage and evolve the "SDR to CRO" Internal Mobility program, offering a clear career growth path within the Revenue organization.

Responsibilities

Partner with SDR Leadership, Sales Enablement, and cross-functional teams to align onboarding programs with go-to-market strategies and business goals.
Drive change management and communication strategies for onboarding program adoption.
Serve as the primary contact for onboarding feedback and continuous improvement.
Deliver engaging virtual and in-person onboarding sessions covering Rippling’s sales process, product offerings, and core competencies.
Coach subject matter experts and guest speakers for high-quality program delivery.
Set up and facilitate live training sessions for SDRs and Internal Mobility candidates.
Manage multiple onboarding cohorts and workstreams, ensuring deadlines and deliverables are met.
Align stakeholders and resources for efficient onboarding program execution.
Manage the SDR to CRO internal mobility program, ensuring a smooth process.
Own the full lifecycle of SDR onboarding programs, from design to global scale and iteration.
Develop and manage onboarding schedules, learning paths, certifications, and success criteria.
Ensure programs remain current with product updates, process changes, and evolving role requirements.
Manage the SDR to CRO program, including tracking candidate progress and scheduling training.
Apply best practices in adult learning, sales enablement, and onboarding methodologies.
Tailor onboarding content and experiences for different SDR segments.
Act as a subject matter expert in onboarding strategy within the Revenue Enablement team.
Define and track KPIs to measure onboarding effectiveness, time to productivity, and ramp success.
Analyze feedback, performance data, and business outcomes to recommend program adjustments.
Report onboarding insights to SDR Leadership and cross-functional partners.
Track program success for the SDR to CRO program to ensure future candidates ramp quickly.
Build and maintain high-quality onboarding materials, including presentations, guides, certifications, and LMS modules.
Curate and organize resources for easy access by new hires.
Continuously update content to reflect product, process, and strategy changes.
Create training content and update Confluence articles for both SDR Onboarding and SDR to CRO programs.

Requirements

At least 5 years of relevant experience in Enablement, Program Management, and/or Sales Development.
Ability to thrive in fast-paced environments, manage shifting priorities, and handle multiple tasks.
Experience building or deploying AI-enabled enablement tools.
Proven success designing and managing Sales onboarding programs that drive measurable results.
Exceptional program management skills with experience owning complex, cross-functional initiatives.
Strong facilitation and communication skills, with the ability to engage senior leaders and large audiences.
Ability to analyze data to inform program decisions and optimize outcomes.
Passion for building and scaling programs from the ground up.
Exceptional communication, presentation, and organizational skills.
Self-starter with a bias towards action.
Strong operational excellence skills, including process streamlining and workflow creation.
Familiarity with proven Sales Methodologies like BANT, Command of the Message, MEDDPICC.

Skills

AI-enabled enablement tools
Sales onboarding program design and management
Program management
Cross-functional initiative ownership
Facilitation
Communication
Data analysis
Program building and scaling
Presentation
Organization
Operational excellence
Sales Methodologies (BANT, Command of the Message, MEDDPICC)

Location

US-based

Work Type

Office-based
Hybrid

Experience Level

Senior

Salary/Compensations

Competitive salary + benefits + equity

Benefits

Competitive salary
Benefits
Equity

About the Company

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture.
For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

Equal Opportunity

Rippling is an equal opportunity employer.
We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.
Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com