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About the Role

As a representative for our company, you will serve as a host/hostess to customers, acting as the frontline for customer service. You will support kitchen staff by accommodating guest needs, ensuring dining areas are clean and stocked, and expediting orders.

Responsibilities

• Accommodate special needs of guests.
• Inspect dining room service stations for neatness and cleanliness.
• Restock food and condiment stations while avoiding contamination.
• Prepare beverages and expedite food orders.
• Monitor the number of guests entering and exiting the café.
• Stock and re-stock utensils, plates, and glasses in the service area.
• Use carts to transport utensils, glassware, plates, and food.
• Act as a host/hostess for guests, take orders, and set/re-set tables.
• Follow safety and sanitation procedures according to OSHA, Department of Public Health, and Risk Management guidelines.
• Perform other duties as assigned.

Requirements

• Must have and maintain an active Handlers’ Card (ServSafe) and adhere to local food handler requirements.
• Authorized to work in the U.S.

Skills

• Interpersonal skills
• Organizational skills
• Excellent culinary skills
• Sense of urgency
• Strong communication skills
• Time management skills
• Resource management skills
• Planning skills
• Ability to manage multiple tasks and projects
• Customer service
• Professional appearance
• Ability to move throughout the café and kitchen
• Ability to wipe down tabletops, table legs, pick up debris off the floor, and wipe down booth seats
• Knowledge of safety and sanitation in the workplace
• Ability to lead a team

Location

• Onsite

Work Type

• Full-time
• Monday to Friday: 10:30 AM – 7:00 PM

Experience Level

• 1+ year experience in a food service operation and/or customer service role

Education Level

• High School diploma, GED or equivalent

Salary/Compensations

• $32.00 per hour

Benefits

• No Weekends
• Snacks and meals provided during shifts
• Medical, Dental, and Vision Insurance
• 13 paid holidays
• 401K with match
• Vacation and Sick days

About the Company

• Committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Equal Opportunity

• Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
• We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
• We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
• Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.