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About the Role

We are seeking an experienced Business Analyst (BA) with strong expertise in P&C Insurance. This role partners with business stakeholders from Marketing, Product, Claims, IT, and analytics teams to analyze business processes, define requirements, and support initiatives that improve conversion rate, operational efficiency, cost management, and regulatory compliance.

Responsibilities

• Analyze marketing operations, conversion funnel, and underwriting operations.
• Support initiatives related to conversion optimization, underwriting & sales performance.
• Gather and document requirements for analysis/data needs from business stakeholders.
• Act as a liaison between business users and technical teams for data and analysis.
• Support process improvements around top & bottom funnel, and conversion.
• Assist in consistent reporting with a deep understanding of data sets.
• Develop Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), process flows, and user stories.
• Support system enhancements, integrations, and data initiatives.
• Validate solutions through UAT planning, execution, and defect triage.

Requirements

• 6–10+ years of experience as a Business Analyst in P&C Insurance.
• Strong hands-on experience with Insurance data and analytic Auto/Home personal insurance.
• Understanding of marketing & conversion workflows.

Skills

• Requirements elicitation and documentation (BRD, FRD, user stories).
• Process modelling tools (Visio, Lucidchart, BPMN).
• Agile and/or Waterfall delivery methodologies.
• Data analysis using SQL, Excel, or BI tools (reported or self-service).
• Strong communication skills with clinical, business, and technical stakeholders.
• Ability to translate complex Insurance concepts into actionable requirements.
• Analytical mindset with strong problem-solving capabilities.
• Proven ability to manage multiple priorities in a fast-paced environment.

Experience Level

• Senior

Salary/Compensations

• $120,000 - $140,000

Benefits

• Health, dental, vision, life insurance, and disability plans.
• 401(k) Plan.
• 11 paid holidays.
• 12 weeks of Parental Leave.
• “Free time” PTO policy for sick time or vacation.

About the Company

• Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise.
• Fractal is building an ecosystem where human imagination is at the heart of every decision.
• Fractal has been featured as a Great Place to Work by The Economic Times.
• Fractal has been recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner.

Equal Opportunity

• Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.