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About the Role
Schwab is seeking an experienced Senior User Experience Designer to shape digital experiences for clients, focusing on financial management across web and mobile platforms. This individual contributor role involves leading design from problem definition to execution, collaborating with cross-functional teams to create scalable solutions and drive the evolution of Schwab's digital ecosystem.
Responsibilities
- Improve Schwab's digital experiences through thoughtful interaction design, experience standards, and product execution.
- Translate client and business needs into scalable product experiences, interaction models, visual frameworks, and reusable patterns.
- Create future-state concepts and strategic design visions.
- Design and influence experiences across desktop, mobile web, and native mobile platforms.
- Identify opportunities to modernize the experience while maintaining quality, accessibility, trust, and consistency.
- Explore thoughtful applications of AI-enabled experiences, conversational interfaces, and emerging interaction models.
- Define problems, evaluate tradeoffs, and propose solutions.
- Own the delivery of work, proactively addressing challenges and keeping partners aligned.
- Partner closely with Experience Design, Product, Engineering, Research, Content, and other cross-functional partners.
- Build trust through clear communication, transparency, accountability, and follow-through.
- Facilitate design reviews, consultations, and workshops.
- Use research, analytics, client feedback, and design judgment to guide decisions.
- Constructively question assumptions and help teams find a better path forward.
- Act as a trusted advisor who can influence direction through strong rationale, storytelling, prototypes, and examples.
- Support and mentor other designers, share knowledge, and learn from others.
Requirements
- Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.
- Include a link to a digital portfolio of relevant work, showing problem-solving, pattern usage, interaction design, visual clarity, and user needs across digital touchpoints.
- 6 to 10 years of UX design experience focused on digital products, or equivalent experience.
- At least 1 year of UX experience designing touch-based mobile interfaces.
- Experience across the user-centered design process, including research, user flows, wireframes, prototyping, testing, and iteration.
- Experience working within established design systems and product patterns.
- Strong visual and interaction design skills, including layout, typography, hierarchy, color, and motion.
- Experience designing for web and native mobile platforms.
- Ability to influence partners and stakeholders through clear communication, storytelling, prototypes, and design rationale.
- Proficiency with Figma or comparable product design tools.
- Applying established design systems and platform standards to create consistent product experiences.
- Translating product strategy and user needs into digital product experiences.
- Working with platform frameworks and standards, including iOS Human Interface Guidelines and Material Design.
- Using AI-powered tools or workflows to support design, research, prototyping, or problem-solving.
- Owning work independently while keeping partners informed and engaged.
- Collaborating closely with engineers and understanding how design decisions affect implementation.
Skills
- Interaction design
- Experience standards
- Product execution
- Visual frameworks
- Reusable patterns
- Strategic design
- Design systems
- Visual design
- Interaction design
- Layout
- Typography
- Hierarchy
- Color
- Motion
- Figma
- AI-enabled experiences
- Conversational interfaces
- Emerging interaction models
Location
- On site
Work Type
- Full-time
- On site
Experience Level
- Senior
- 6 to 10 years of UX design experience
- At least 1 year of UX experience designing touch-based mobile interfaces
Salary/Compensations
- Eligible for bonus or incentive opportunities
About the Company
- At Schwab, you’re empowered to make an impact on your career.
- Innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
- We believe in the importance of in-office collaboration.
- At Charles Schwab, exceptional client experiences start with exceptional people.
- We are deeply focused on creating the best possible experiences for our clients.
- We are equally committed to building an environment where people support one another, share ideas openly, and help each other do the best work of their careers.
- That culture of care, trust, and collaboration is modeled by our leaders and carried forward by every member of the team.