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About the Role
We are seeking a Collaboration & AI DevOps Engineering Specialist to design, build, operate, and improve our Microsoft 365 collaboration platform and AI CoPilot implementation. This role focuses on delivering secure, scalable, and highly available collaboration services across Exchange, Microsoft Teams, SharePoint, and Microsoft 365 Copilot.
Responsibilities
- Design, implement, and manage Microsoft 365 solutions including CoPilot, Exchange Online, Teams, SharePoint Online, and OneDrive.
- Provide end-to-end ownership of collaboration services including provisioning, configuration, monitoring, and lifecycle management.
- Manage tenant configuration, identity integration (Entra ID), and service health monitoring.
- Lead incident, problem, and change management processes.
- Build and maintain automation frameworks using PowerShell and scripting tools.
- Drive continuous improvement through automation and reduce manual operational effort.
- Integrate solutions using APIs including Microsoft Graph.
- Engineer and support Microsoft Teams, SharePoint, Exchange, and Copilot solutions.
- Deliver migrations and modernization from legacy systems.
- Implement security controls, compliance policies, and data protection.
- Align platform operations with governance and audit requirements.
- Collaborate with security and compliance teams.
- Partner with business units to deliver collaboration solutions.
- Act as a subject matter expert and support adoption initiatives.
Requirements
- 5+ years of experience in Microsoft 365 engineering or DevOps roles.
- Strong expertise in Teams, SharePoint, and Exchange Online.
- Experience with automation (PowerShell, scripting, automation tooling).
- Knowledge of Azure and DevOps tools (Azure DevOps, GitHub).
- Understanding of identity and access management (Entra ID).
- Experience with Microsoft CoPilot.
- Familiarity with additional Microsoft products is an asset.
- ITSM tools ServiceNow.
Skills
- Microsoft 365
- AI CoPilot
- Exchange Online
- Microsoft Teams
- SharePoint Online
- OneDrive
- Entra ID
- PowerShell
- Scripting
- Microsoft Graph
- Azure DevOps
- GitHub
- ITSM tools ServiceNow
Location
- Hybrid
Work Type
- Permanent
- Full Time
Experience Level
- 5+ years of hands-on experience in enterprise collaboration technologies and DevOps practices
- 5+ years of experience in Microsoft 365 engineering or DevOps roles
Salary/Compensations
- $75,000 - $95,000 annually
Benefits
- Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
- Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
- Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
- Financial Security: Company-matching pension plan, share ownership program and additional investment options.
- Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
- Emphasis on Community: Workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
About the Company
- We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians.
- Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
- We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other.
Equal Opportunity
- We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.