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About the Role

You are a senior Data Cloud and AI Architect within Accenture’s Life Sciences Salesforce Business Group. You design enterprise-scale solutions at the intersection of Salesforce Data Cloud, Agentforce, Voice AI, and Life Sciences commercial platforms in high-stakes environments where architecture decisions shape multi-year client programs. You own end-to-end technical architecture across Data 360, identity resolution, agentic AI design, and CRM integration patterns, contributing from pre-sale through delivery.

Responsibilities

Own end-to-end design of Data Cloud solutions including data model, ingestion strategy, identity resolution, unified profiles, segmentation, and real-time activation for pharma, biotech, and MedTech clients.
Architect agentic AI solutions across patient services, HCP engagement, and commercial operations — including Agentforce Voice deployments, multi-agent orchestration, and AI workflow design.
Define customer and patient 360 strategies that unify structured and unstructured data across CRM, EHR, claims, and third-party sources into actionable intelligence.
Design integration patterns between Data Cloud, Salesforce LSC/Health Cloud, Marketing Cloud, and external platforms; provide architecture governance across workstreams.
Lead technical response for RFPs and orals; translate complex AI and data architectures into clear client narratives; own architecture sections of proposals.
Conduct solution design reviews, set architecture standards across delivery teams, and manage technical risk across programs.
Mentor architects and technical analysts; guide build quality, code reviews, and delivery standards.
Contribute reusable architecture patterns, accelerators, and LS-specific AI use case frameworks to the broader practice.

Requirements

Minimum of 8 years of progressive Salesforce architecture experience across full-lifecycle implementations in consulting environments.
Minimum of 4 years of experience with Data Cloud and deep expertise in data ingestion, identity resolution, segmentation, activation, and Data Cloud governance patterns.
Minimum of 1 year of Agentforce and hands-on experience architecting Agentforce solutions, AI-powered workflows, and/or Voice AI deployments.
Minimum of 4 years of experience in designing enterprise integrations across CRM, data, marketing, and external platforms (MuleSoft, REST/SOAP, event-driven patterns).
Bachelor’s degree in Computer Science, Engineering, or equivalent (minimum 12 years) work experience. If Associate’s Degree, must have minimum 6 years work experience.

Skills

Salesforce Data Cloud
Agentforce
Voice AI
Life Sciences commercial platforms
Data 360
Identity resolution
Agentic AI design
CRM integration patterns
Salesforce Life Sciences Cloud
Health Cloud
MuleSoft
REST/SOAP
Event-driven patterns
Omnichannel engagement solutions
Marketing Cloud
Headless or composable CRM architecture patterns

Location

California
Cleveland
Colorado
District of Columbia
Illinois
Maine
Maryland
Massachusetts
Minnesota
New York
New Jersey
Virginia
Washington

Work Type

Full-time

Experience Level

Senior
8+ years Salesforce architecture experience
4+ years Data Cloud experience
1+ year Agentforce experience
4+ years integration experience

Education Level

Bachelor’s degree in Computer Science, Engineering, or equivalent
Associate's Degree

Salary/Compensations

California $132,500 to $302,400
Cleveland $122,700 to $241,900
Colorado $132,500 to $261,300
District of Columbia $141,100 to $278,200
Illinois $122,700 to $261,300
Maine $112,900 to $222,500
Maryland $132,500 to $261,300
Massachusetts $132,500 to $278,200
Minnesota $132,500 to $261,300
New York $122,700 to $302,400
New Jersey $141,100 to $302,400
Virginia $122,700 to $278,200
Washington $141,100 to $278,200

Benefits

Medical, dental, vision, life, and long-term disability coverage
401(k) plan
Bonus opportunities
Paid holidays
Paid time off

About the Company

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.
We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.
We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.
Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.
We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Opportunity

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization.
As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.