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About the Role

At the Austin Fleet Mobility Department, we manage over 7,500 vehicles across 25 departments, supporting essential city services with a focus on innovation, sustainability, and efficiency. This position is responsible for various programs supporting the Fleet Services Division's business goals.

Responsibilities

• Establishes fleet program standards, methods, policies, and procedures.
• Develops business plans by reviewing department needs and estimating costs.
• Establishes priorities, schedules activities and employees, and monitors progress.
• Manages equipment and facilities by establishing maintenance procedures and evaluating new equipment.
• Responsible for budgetary requirements, purchasing, monitoring reports, approving expenditures, and compiling costs.
• Maintains professional and technical knowledge of assigned programs.
• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Requirements

• Must possess required knowledge, skills, abilities, and experience to perform essential job functions.
• Knowledge of established fleet programs (fuels, hydraulic, tire, other).
• Knowledge of supervisory or management techniques.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of methods, equipment, and materials in fleet programs.
• Knowledge of training methods and techniques.
• Knowledge of city practice, policies, and procedures.
• Knowledge of calculus, basic accounting, and technical writing.
• Skill in oral and written communication.
• Skill in using computers and related software applications.
• Skill in negotiations.
• Skill in handling conflict and uncertain situations.
• Skill in using software applications for data analysis and problem-solving.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train personnel in various techniques, safety practices, policies, and procedures.
• Ability to analyze and resolve irregular events.
• Ability to establish and maintain good working relationships with other city employees and the public.
• Class "C" Driver's License required.
• Heavy physical requirements: tasks involve bending, lifting, walking, carrying, or using a force equal to lifting up to fifty (50) pounds.
• Experience managing accident and collision repair programs, including vendor coordination, repair estimates, quality assurance, and return-to-service timelines.
• Experience overseeing internal fleet shuttle operations, including scheduling, staffing coordination, service delivery, and customer-facing transportation support.
• Experience managing internal rental pool operations, including utilization tracking, reservation systems, chargeback processes, and lifecycle planning.
• Experience coordinating external rental vehicle programs, including vendor sourcing, contract compliance, rate negotiation, and service-level monitoring.
• Experience with subrogation processes, including claim initiation, documentation, recovery tracking, and collaboration with Risk Management or legal teams.
• Experience developing and implementing fleet policies and procedures, especially those related to accidents, rentals, and operational continuity.
• Strong proven leadership experience, including staff development, coaching, performance management, and cross-department collaboration.
• Strong proven customer service skills, including communication, reliability, accessibility, and innovative problem-solving.
• Class B CDL with passenger endorsement.
• Additional technical skills or certifications, i.e. ASE, CAFM, CAFS related to fleet operations, accident management, risk management.
• Applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.
• Applicants are expected to follow all directions as listed in this job posting.
• The City of Austin employment application is an official document; incomplete applications will not be considered.
• The Employment Record should be complete with job titles, employment dates, and specific job duties, functions, and responsibilities for each position held.
• When completing the City of Austin employment application, the work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number.
• Do not leave the “Duties and Responsibilities” sections blank.
• For each position, please describe your specific experience as it relates to the minimum and preferred qualifications.
• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) is required.
• You must provide proof of education from an accredited organization or institution.
• You must also provide proof of your professional licenses or certifications.
• If you are selected as the top candidate, we may contact your current and former employer, as well as the references listed in your application.
• If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date.
• More than one round of interviews may be required.
• Applicants are encouraged to apply as soon as possible.
• Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed.
• All application steps, including attachments and submission, must be fully completed before that time.
• We also recommend that you save or print a copy of the job posting for your records.
• Once a posting has closed, it will no longer be viewable in the system.
• All Austin Fleet Mobility Services employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.
• Austin Fleet Mobility Services must review all secondary employment.
• Employees are required to submit a Secondary Employment Application.
• A skills assessment(s) may be required as part of the recruitment process.
• When the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another top candidate from the same candidate pool, or, advertise for the new position.
• This position requires a Valid Texas Class C Driver’s License or the ability to acquire one by your hire date.
• External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite.

Skills

• Fleet program standards
• Business plan development
• Scheduling
• Equipment and facilities management
• Budgetary management
• Purchasing
• Cost analysis
• Professional and technical knowledge
• Supervisory activities
• Training
• Evaluation
• Counseling
• Dismissal recommendations
• Calculus
• Basic accounting
• Technical writing
• Oral and written communication
• Computer and software applications
• Negotiations
• Conflict resolution
• Data analysis
• Problem-solving
• Working with interruptions and priority changes
• Personnel training
• Analyzing and resolving irregular events
• Establishing and maintaining working relationships
• Accident and collision repair program management
• Vendor coordination
• Repair estimating
• Quality assurance
• Return-to-service timelines
• Fleet shuttle operations management
• Internal rental pool operations management
• External rental vehicle program coordination
• Subrogation processes
• Fleet policy and procedure development
• Staff development
• Coaching
• Performance management
• Cross-department collaboration
• Customer service
• ASE
• CAFM
• CAFS

Location

• 6400 Bolm Road, Austin, TX

Work Type

• Full-time
• Occasional evening, weekend and/or holiday hours may be required

Experience Level

• 3 years in Fleet program areas
• 2 years in a supervisory or management capacity
• Fleet management experience in a medium-to-large municipal or commercial fleet environment
• Experience managing accident and collision repair programs
• Experience overseeing internal fleet shuttle operations
• Experience managing internal rental pool operations
• Experience coordinating external rental vehicle programs
• Experience with subrogation processes
• Experience developing and implementing fleet policies and procedures
• Strong proven leadership experience
• Strong proven customer service skills

Education Level

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job
• Experience may substitute for the Education up to the maximum of four (4) years.

Salary/Compensations

• $80,490.00 - $102,200.00

Benefits

• Medical
• Paid leave time
• Retirement plan
• Training opportunities

About the Company

• At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities.
• As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites.
• Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.
• By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Equal Opportunity

• The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.
• In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
• City of Austin is committed to compliance with the Americans with Disabilities Act.
• If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.