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About the Role

This person is responsible for delivering food orders from the kitchen to customers' tables rapidly and accurately, acting as the point of contact between Front of the House and Back of the House staff. Housing is available.

Responsibilities

• Deliver food from the kitchen to the dining room.
• Clean and wipe down all plates from sauces prior to picking them up from the expo line.
• Routinely clear tables of dirty plates and bring them back to the dishwashing breakdown area.
• Complete assigned opening and closing duties before and after service, such as preparing trays and folding napkins.
• Assist with other duties as assigned by management.
• Follow opening and closing procedures before and after service.
• Maintain a professional demeanor with all staff.
• Assist staff with any aspect of service steps to satisfy guests, such as food delivery.
• Be accessible to all staff and guests to answer service and beverage related questions.
• Follow service steps based on the service and training manual and assist in communicating them to all staff who handle or serve food and beverages.
• Maintain expertise on food menu, allergens, and allergy protocol and procedure.
• Explain menu items to guests tableside and engage with guests about food offerings.
• Say food drop lines for each menu item when delivering food to the table.
• Execute open-handed and simultaneous service when the situation permits.

Requirements

• The ability to work as part of a team, work quickly, and follow directions.
• Very basic food handling, preparation, and cleaning skills are welcomed.
• Time management and ability to work under pressure to manage high volume of production.
• Ability to communicate and understand direction in English to ensure safety in the workplace.
• Ability to understand, respond, and engage with co-workers, managers, and guests in English.
• Flexible schedule.
• Ability to understand and follow written and verbal instructions.
• Discipline to follow set standards.
• Ability to lift up to 25lbs.
• SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
• This job description will be reviewed periodically as duties and responsibilities change with business necessity.
• Essential and marginal job functions are subject to modification.
• Must submit satisfactory proof of employment authorization and identity to complete Form I-9 within 72 hours of commencing work.

Skills

• Food handling
• Food preparation
• Cleaning
• Time management
• Working under pressure
• Communication
• Following directions
• Menu knowledge
• Allergen knowledge
• Allergy protocol
• Guest engagement
• Open-handed service
• Simultaneous service

Location

• New York City

Work Type

• Full-time

Benefits

• Housing is available

About the Company

• SA Hospitality Group is Italian at heart, the vision of Gherardo Guarducci and Dimitri Pauli who have translated old-world sensibilities to appeal to modern-day New York City clientele.
• Since 2003, SA Hospitality Group has expanded to a selective group of iconic New York neighborhoods with its three brands: Sant Ambroeus, Casa Lever, Felice with 24 restaurant locations in Manhattan, Southampton, NY, East Hampton, NY, Aspen, CO, Milan, Italy, and Palm Beach, FL.

Equal Opportunity

• We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability that does not prohibit performance of essential job functions with or without reasonable accommodation, or any other characteristic protected by applicable law.
• Federal law prohibits the employment of unauthorized aliens.