Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Applied AI team aims to make AI a trusted co-pilot for every Chimer, enabling faster progress and better building. As Program Manager, AI Enablement, you will own the programs that facilitate this, including networks, resources, and rhythms that help Chimers adopt AI tools and transform their work. This is a program ownership role focused on defining and executing strategy, not just coordination.

Responsibilities

• Own cross-functional AI enablement programs end-to-end, including design, operating cadence, stakeholder activation, and fluency outcomes.
• Understand workflow problems deeply before proposing solutions, identifying root causes of slowdowns.
• Partner directly with teams to build AI-enabled solutions, actively participating in the design and build process.
• Establish program health models from the outset, defining success metrics, milestones, and status reporting on shared surfaces.
• Drive adoption of AAI-built tools and resources to enable Chimers to improve their skills independently.
• Build and maintain self-serve enablement resources, such as playbooks and golden paths, for independent organizational use.
• Lead change management for AI enablement initiatives, including training, communications, and activation to shift behavior.
• Integrate documentation and governance into programs from the start to ensure sustainability without constant oversight.
• Measure and report on the impact of AI enablement on Chimers' work, including fluency progression, adoption signals, and productivity tied to company goals.
• Foster collaboration between Product, Engineering, BizOps, and People teams to operationalize the future of work at Chime.

Requirements

• 5+ years of experience in program or project management, preferably in a fast-paced tech environment.
• Experience taking ambiguous problems and building a program around them, including defining narrative, roadmap, milestones, and operating cadence without initial structure.
• History of driving behavior change and achieving results, not just program completion.
• Hands-on experience building or automating workflows using AI tools, with the ability to discuss personal projects, challenges, and outcomes.
• Experience owning large, distributed programs without direct authority over participants, ensuring their activation and accountability.
• Communication habits that proactively keep stakeholders informed through shared surfaces.
• Experience defining program health models upfront, including success metrics, milestones, and measurement before launch.
• Comfort spending time understanding a problem before designing a solution.
• Familiarity with common productivity or workflow tools (e.g., Jira, Asana, Notion).

Skills

• AI enablement
• Program ownership
• Cross-functional program management
• Workflow problem-solving
• AI tool automation
• Change management
• Stakeholder activation
• Metrics definition
• Documentation and governance
• Collaboration
• AI tooling (e.g., ChatGPT, Glean, Claude, Cursor, Gemini)
• Responsible AI principles

Location

• Onsite

Work Type

• Full-time
• Hybrid

Experience Level

• 5+ years

Salary/Compensations

• $138,000.00 - $190,000.00

Benefits

• Bonus
• Competitive equity package
• Backup child, elder, and pet care
• Subsidized commuter benefits
• Comprehensive health, financial, and wellbeing benefits
• Generous vacation policy
• Company-wide paid days off
• 1% of time off to support local community organizations
• Annual wellness stipend
• Up to 22 weeks of paid parental leave for birthing parents
• 12 weeks of paid parental leave for non-birthing parents
• Access to family planning reimbursement

About the Company

• Chime is a financial technology company focused on making financial progress accessible to everyone through helpful, easy, and free core banking services.
• The company empowers members to control their finances and achieve goals like saving, purchasing assets, starting businesses, or pursuing education.
• Chime is driven by a team of problem solvers, dreamers, and builders united by a shared commitment to their members.
• The company fosters an entrepreneurial culture with an owner's mindset, encouraging boldness, big dreams, risk-taking, collaboration, and honest feedback.
• Chime operates with high standards of integrity, guided by values that help millions achieve financial potential.
• Chime is not a bank; banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

Equal Opportunity

• Chime is proud to be an Equal Opportunity Employer.
• We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis.
• We will also consider qualified applicants with criminal histories in a manner consistent with applicable laws.
• Accommodation is available for individuals with disabilities during the application process.