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About the Role

We are seeking an experienced Security Systems Technician to join our team. This role is responsible for the installation, programming, commissioning, troubleshooting, and service of commercial security systems, including access control, IP video surveillance, and intrusion alarm systems. This position is primarily field-based, with work throughout Long Island, New York City, surrounding areas, and occasional out-of-state travel.

Responsibilities

Install, program, configure, test, commission, and service access control systems
Install and configure IP cameras and video management systems
Install, program, and troubleshoot intrusion and burglar alarm systems
Install and configure intercoms and related security devices
Install cameras, card readers, door contacts, request-to-exit devices, motion detectors, control panels, power supplies, and associated hardware
Program access levels, schedules, users, credentials, alarm zones, recording rules, notifications, and system integrations
Perform camera aiming, focus adjustment, image-quality verification, and recording tests
Install, terminate, label, and test Category cable and low-voltage security wiring
Configure IP addresses and connect security devices to customer networks
Diagnose and troubleshoot network communication and connectivity issues related to security systems
Troubleshoot wiring, communication, network, hardware, software, and programming issues
Diagnose system failures and complete repairs with limited supervision
Complete punch-list, commissioning, warranty, and service work
Verify complete system functionality before project turnover
Train customers on system operation and basic system administration
Read and interpret drawings, floor plans, risers, wiring diagrams, scopes of work, and equipment schedules
Coordinate with Project Managers, engineers, programmers, electricians, locksmiths, IT personnel, and other trades
Maintain accurate daily reports, programming records, test results, photographs, and as-built documentation
Identify and communicate potential project issues before they impact schedule, performance, or system functionality
Follow company installation standards, safety requirements, and customer site procedures
Maintain assigned tools, test equipment, materials, and company vehicles

Requirements

3+ years of professional security system installation and programming experience
Demonstrated hands-on experience with access control systems, IP camera and video surveillance systems, and intrusion alarm systems
Ability to program and commission security systems, not installation experience alone
Working knowledge of IP networking, including TCP/IP, static IP addressing, DHCP, PoE, switches, routers, and basic network troubleshooting
Experience terminating and testing Category and low-voltage security cabling
Ability to diagnose system problems and complete repairs with limited supervision
Ability to read technical drawings, wiring diagrams, and project documentation
Strong verbal and written communication skills
Professional appearance and strong customer-service skills
Valid driver's license for at least 2 years, safe driving record, and access to a vehicle during the workday
Ability to pass applicable background checks and satisfy New York security-industry registration requirements
Authorization to work in the United States
Ability to lift and carry equipment weighing up to 50 pounds
Ability to work from ladders and lifts
Ability to work in ceilings, equipment rooms, active construction sites, and other field environments
Availability for occasional overtime, early starts, evening work, and emergency service when required

Skills

Access control systems
IP cameras and video management systems
Intrusion and burglar alarm systems
Intercom and related security systems
Category and low-voltage security cabling
IP networking and network-connected security devices
Security system programming, configuration, testing, and commissioning
TCP/IP
Static IP addressing
DHCP
PoE
Switches
Routers
Network troubleshooting
Customer service

Location

Hicksville, NY
Long Island
New York City
Surrounding areas
Out-of-state travel

Work Type

On-Site
Field-Based
Full-Time
In person

Experience Level

3+ years of professional security system installation and programming experience

Benefits

Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Vision insurance
Free uniforms
Opportunity for advancement
Paid time off
Life insurance
Retirement plan

About the Company

Global AV Group is a commercial audiovisual, security, and integrated technology firm delivering high-performance systems and experiences nationwide.
Our work supports corporate, hospitality, experiential, commercial, and technical environments, with a focus on professional installation, system reliability, and exceptional client service.

Equal Opportunity

Global AV Group is an equal opportunity employer. Employment decisions are based on qualifications, experience, performance, and business requirements.