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About the Role

The Medical Office Assistant (MOA) participates in the multi-disciplinary process of providing care and service to patients and their families via selected clinical tasks. Clinical tasks will be performed within the scope of practice consistent with NYS Education Department rules and regulations.

Responsibilities

• Supplies inventory, stocking and ordering, rooming patients, taking vitals, performing phlebotomy and EKGs, specimen collection, medical record documentation, chart preparations, point of care testing (POCT) and otherwise assisting providers with exams and minor surgical procedures.
• Actively supports physicians & nurses & be an enthusiastic participant in departmental meetings & actively identify ways to improve processes & service to patients.
• Manage demanding workload with accuracy and represent the office and staff professionally.
• Provide excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public.
• Guard the confidentiality of sensitive info including but not limited to the patients, staff and the health system.

Requirements

• Makes every effort to satisfy the needs of patients and families in a patient-centered, friendly manner.
• Develop and maintain a collaborative working relationship with patients, families, coworkers and medical staff, management and other health system departments.
• Provide care appropriate to the age of those patients served in a primary or specialty care office setting.
• Demonstrate knowledge and principles of growth and development over a life span.
• Exhibit time management, keyboarding, and multi-tasking skills to assure business components of the practice are maintained at an efficient and effective level.
• Work independently to complete job assignments but also act as a supportive, engaged participant in team based work and meetings.
• Ensure all Hospital, State, Federal and other regulatory requirements are met as per his/her job function.
• Remain current with certification requirements if certified.
• Be flexible and willing to travel to other practices upon management request.
• Have attention to detail to avoid mistakes.

Skills

• Phlebotomy
• EKGs
• Specimen collection
• Medical record documentation
• Chart preparations
• Point of care testing (POCT)
• Customer service
• Time management
• Keyboarding
• Multi-tasking

Location

• Canandaigua Medical Group OBGYN
• Geneva
• Farmington
• Victor

Work Type

• Monday through Friday
• 8 hour day shifts

Experience Level

• Based on Experience

Education Level

• High School Diploma or equivalent
• BLS certification
• Graduate of an approved program for certification of Medical Office Assistants preferred
• MOA experience preferred
• OBGYN experience preferred
• EMR experience preferred
• CMOA certification preferred
• Phlebotomy skills preferred or willingness to attain once employed

Salary/Compensations

• $19.64 - $24.50

Benefits

• Health, dental, vision insurance
• Tuition reimbursement up to $6000/year
• Contribution and match on Retirement Plan
• Four weeks paid time off
• Access to Success coaches
• Free parking

About the Company

• Thompson Health has a culture of empowerment. At Thompson, interdisciplinary teams come together to improve care, your suggestions are welcomed and your ideas are part of the solution. Three of our executives have an RN background so we understand the importance of the patient experience!
• Focus on CARES values: Commitment, Action, Respect, Excellence, and Service
• Focus on Employee Wellness: Biometric screenings, Wellness programs, Onsite gym, Zen Room, Community Shared Agriculture program, Access to Success Coach
• Staff Recognition platforms: Shining Stars, CARESCount website

Equal Opportunity

• Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply