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About the Role

As a Shift Supervisor, you will help keep the store operational and energetic. You will lead the shift by focusing on smooth operations, strong delegation, and team support to maintain high energy, sharp standards, and a top-notch guest experience. You will support store management in daily operations and help juicers grow.

Responsibilities

• Ensure the Daily Concept Workflow (DCWF) is followed by observing store traffic, assigning tasks, and delivering feedback.
• Supervise and delegate daily checklists using the task-monitoring system.
• Keep the store clean, safe, and up to Pink Standards, reporting any issues promptly.
• Support new juicers through the training process: Knowledge – Training – Practice – Validation.
• Lead by example to create warm, memorable guest interactions.
• Handle in-store feedback with a professional and guest-first approach.
• Monitor commercial targets throughout the shift.
• Manage deliveries and report accurately.
• Guide the team in supporting store sales performance.

Requirements

• 1–2 years of experience in a similar supervisory or team lead role
• Strong organizational and communication skills
• Ability to stay calm and lead under pressure
• Passion for people, service, and personal growth
• A proactive, hands-on approach with a team-first mindset
• Must be at least 18 years or older
• Must be able to pass a Criminal Records History Check and Security Threat Assessment (STA)
• Must be able to stand for long periods of time
• Must be able to lift between 10 and 20 lbs
• Must be able to perform bending, stooping, crouching, and squatting movements
• Must be able to safely handle and use sharp objects
• Must be able to work near and operate a hot grill

Skills

• Organizational skills
• Communication skills
• Leadership
• Guest service
• Sales focus
• Task delegation
• Feedback delivery
• Team training
• Handling guest feedback
• Delivery management
• Reporting

Location

• Airport

Work Type

• Full-time

Experience Level

• 1-2 years supervisory experience

Education Level

• High School Diploma or equivalent

Salary/Compensations

• $22.27 per hour + tips (increases to $24.75 + tips after 90 days)

Benefits

• Health, dental, vision, and pension through union trust funds
• Paid vacation, sick days, and holidays
• Uniforms provided
• Initial airport badge costs provided
• Monthly parking subsidy

About the Company

• JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002, with over 500 locations in 20 countries and more than 4,500 employees worldwide.
• The company focuses on serving high-quality, freshly prepared juices, shakes, coffee, and sandwiches in contemporary cafés.
• JOE & THE JUICE invests in internal development through its Moneyball career system and fosters a culture where leaders often start as baristas.
• The company is committed to a people-centric and sustainability agenda, rooted in its Nordic heritage.

Equal Opportunity

• We welcome individuals from all backgrounds and encourage diversity in our workplace.
• Union membership is required within 31 days of hire.