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About the Role
Allied Maker is seeking an organized, dependable, and highly responsive Production Coordinator to support our production team. This is a hands-on role for someone comfortable moving between administrative work and the production floor, ensuring orders, materials, information, and communication move cleanly through the company.
Responsibilities
- Confirm shipping information, monitor order readiness, and communicate production delays.
- Help coordinate inventory and move materials between departments.
- Provide day-to-day support to Production Managers.
- Review upcoming orders and confirm that shipping addresses and contact information are complete and accurate.
- Contact clients or work with the Sales team to resolve missing or conflicting shipping information.
- Verify shipping instructions, split-shipment requests, and other order-specific requirements.
- Confirm that order information is properly documented in internal systems.
- Identify issues that could prevent an order from shipping and escalate them promptly.
- Support Dispatch with accurate, timely information as orders approach completion.
- Monitor production schedules and identify orders that may not meet their expected completion dates.
- Gather accurate status information from Production Managers and department leads.
- Communicate production delays clearly and promptly to the Sales team.
- Assist with client-facing delay notifications using approved company language and accurate information.
- Document communications, revised expectations, and required follow-ups.
- Ensure that changes are communicated across departments so that everyone is working from the same information.
- Follow up on open production issues until they are resolved.
- Assist with locating, organizing, counting, and tracking materials and components.
- Help coordinate materials needed for current and upcoming production.
- Move materials, components, and work-in-progress safely between departments.
- Deliver parts and materials to the appropriate production areas as needed.
- Identify missing, damaged, mislabeled, or incorrectly located inventory.
- Communicate inventory shortages and discrepancies to Production Managers and the appropriate internal teams.
- Help maintain clean, clearly identified, and organized material staging areas.
- Support physical inventory counts and other inventory-control activities.
- Provide day-to-day administrative and operational assistance to Production Managers.
- Prepare production documents, order information, labels, lists, and other materials as requested.
- Help track open items, shortages, priorities, and next actions.
- Assist with coordinating urgent orders and production changes.
- Follow up with internal departments to obtain missing information or materials.
- Help maintain an orderly flow of work across the production floor.
- Take on additional production support responsibilities as operational needs change.
Requirements
- Approximately 1 to 3 years of experience in production, manufacturing, warehousing, operations, logistics, order coordination, or a related environment.
- Strong organizational skills and careful attention to detail.
- Clear, professional written and verbal communication.
- Ability to follow multiple orders and open items without losing track of details.
- Strong follow-through and a willingness to take ownership of problems.
- Comfort communicating with production employees, managers, sales representatives, and clients.
- Ability to work effectively in both an office setting and an active production environment.
- Basic proficiency with email, spreadsheets, and standard business software.
- Ability to safely lift and move materials and components throughout the workday.
- Availability to work on-site Monday through Friday.
- Accurate, organized, and dependable.
- Proactive about identifying and communicating problems.
- Comfortable moving between a computer and the production floor.
- Able to prioritize in a fast-moving environment.
- Calm and clear when plans change.
- Willing to ask questions rather than make unsupported assumptions.
- Disciplined about documenting information and closing loops.
- Respectful and effective with people across different departments.
- Helpful, practical, and willing to contribute wherever needed.
- Interested in learning how a sophisticated product moves from raw material through production and delivery.
- Requires understanding what needs to happen next, making sure the right people know, and following through until the work is complete.
Skills
- Client service
- Showrooms
- Hospitality
- Luxury retail
- Design
- Email proficiency
- Spreadsheet proficiency
- Standard business software proficiency
- Wrike proficiency (helpful)
- NetSuite proficiency (helpful)
- Inventory systems proficiency (helpful)
- Manufacturing software proficiency (helpful)
Location
- On-site
Work Type
- Full-time
Experience Level
- 1-3 years
Salary/Compensations
- $27 to $32 per hour
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with a 4% company match
- Paid time off
- Company holidays
- Direct exposure to American design and manufacturing
- Opportunity to learn the complete production process behind a highly crafted product
- Meaningful room to grow
About the Company
- Allied Maker delivers luxury-crafted, highly engineered, sophisticated yet simple lighting fixtures, proudly produced in the United States and shared worldwide.
- Passionate about using the finest materials, embracing natural patinas, and honoring the art of artisan craftsmanship.
- Create parts in-house and collaborate with the best local makers to produce fixtures made with love by skilled artisans.
- Founded in 2012 as a garage woodworking studio on the North Shore of Long Island, Allied Maker has grown into a design studio with a strong manufacturing backbone.
- Client care is central to everything they build.
Equal Opportunity
- Allied Maker is an equal opportunity employer.
- Welcome applicants whose experience, discipline, warmth, and point of view can contribute to the strength of our team.