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About the Role
Improve patient health through an innovative, patient-focused culture dedicated to making a difference in achieving optimum health and the best quality of life.
Responsibilities
- Completes assigned functions within the Food and Nutrition Service department.
- Provides excellent customer service.
- Operates and maintains dietary food equipment.
- Provides efficient, courteous, and accurate service through interactions with customers, physicians, nursing, and visitors.
- Performs a variety of routine duties in the sanitation area of the Food and Nutrition Service Department.
- Performs a variety of customer, food, and sanitation related activities, troubleshooting as necessary.
- Develops and maintains excellent communication skills with patients, customers, and coworkers.
- Responds to patient and customer issues and concerns in a timely manner.
- Assesses customer needs and delivers products to meet these needs.
- Records food temperatures during meal hours and takes action when temperatures are not to standards.
- Adheres to the BHN Personal Appearance policy and wears provided uniforms.
- Completes all daily washing and sanitizing.
- Maintains a safe and clean work area.
- Ensures 100% compliance on all record keeping requirements.
- Performs all assigned daily and monthly cleaning.
- Completes weekly cleaning list.
- Performs appropriate role with regard to equipment maintenance and supplies.
- Respects and uses equipment appropriately.
- Trains new employees in the correct manner of workflows.
- Cleans and stocks immediate work area before leaving at end of shift.
- Controls food and paper waste and uses resources efficiently.
- Maintains and checks floor par stocks on assigned floors and on call rooms.
- Ensures excellent customer service.
- Presents a professional and courteous manner when dealing with patients, physicians, visitors, and staff.
- Greets each patient and customer with a smile and a helpful demeanor.
- Resolves customer complaints in a polite manner, aiming for resolution that meets expectations.
- Treats coworkers with respect and allows for different work styles and viewpoints.
- Plays an active role in department huddles.
- Performs similar or related duties as requested or directed.
Requirements
- Previous Food Service experience, preferred.
Skills
- Communication
- Building Relationships
- Listening
- Computer Skills
- Attention to detail
- Balancing
- Climbing
- Crouching
- Grasping
- Hearing
- Kneeling
- Lifting
- Pulling
- Pushing
- Reaching
- Repetitive motion
- Standing
- Stooping
- Visual acuity (color, depth, perception)
- Typing/clerical/dexterity
- Seeing/monitor/computer use
- Talking
- Walking
Work Type
- Full-time
Education Level
- High School Diploma or equivalent, preferred
Salary/Compensations
- USD $16.98/Hr. - USD $25.47/Hr.
Benefits
- Paid time off, including company holidays, vacation, and sick time
- Medical, dental and vision insurance
- Life insurance and disability protection
- Retirement benefits including an employer match
About the Company
- Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind.
- Many of the benefits we offer are paid fully or in large part by Bassett.
Equal Opportunity
- We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.