Front Desk Receptionist at COMPREHENSIVE EYECARE PARTNERS LLC GROUP | Austin, TX, US | Rezi

Front Desk Receptionist at COMPREHENSIVE EYECARE PARTNERS LLC GROUP

Front Desk Receptionist

COMPREHENSIVE EYECARE PARTNERS LLC GROUP · Austin, TX, US

2 days ago

Front Desk Receptionist

COMPREHENSIVE EYECARE PARTNERS LLC GROUP · Austin, TX, US

3 days ago
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About the Role

As a Front Desk Receptionist, you’ll have an opportunity to make a difference in the lives of our patients each day. You will adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records. This role requires a high level of attention to detail and patient focus.

Responsibilities

  • Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
  • Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
  • Schedules appointments and enters appointment date and time into computerized scheduler.
  • Greets and directs patients, salespeople, and visitors.
  • Registers patients by verifying that patient's record is up to date and accurate.
  • Coordinates referrals for patients through insurance and other physician offices.
  • Collects payment from patients and reconciles daily cash reports.
  • Performs other duties as assigned.

Requirements

  • 1-year experience in a fast-paced environment focusing on patient care OR customer service.
  • Healthcare experience preferred.
  • Proficient in MS Word, Outlook, and Excel.
  • Data entry and medical office software knowledge preferred.
  • Regularly required to use hands to finger, handle, or feel.
  • Frequently required to stand, walk, and sit.
  • Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Skills

  • Attention to detail
  • Patient focus
  • Clear communication
  • Data entry

Location

  • Austin, TX

Work Type

  • Full Time
  • Monday to Friday, 8AM -5PM

Experience Level

  • Entry

Education Level

  • High school diploma or GED preferred

Benefits

  • Generous Paid Time Off
  • Medical, dental and vision benefits
  • Paid Holidays
  • Company paid life insurance
  • 401(K)
  • Paid mileage between practices during work hour
  • On-going education available including certification reimbursement
  • Discount Programs Including Vision discounts on products and services

About the Company

  • Comprehensive EyeCare Partners (CompEye), with twelve ophthalmology practices across Nevada, Washington, Texas, and Utah, is a leader in delivering exceptional patient eye care.
  • All CompEye practices and teammates subscribe to the following Values and Beliefs: • Patient Focused: Delivering excellent clinical care is our central purpose. In all we do, we consider the impact on patient safety, clinical outcomes, and patient experience. • One Team: We work together collaboratively to get the job done, regardless of role or department. We are all CompEye. We are "one team.“ • Compassion & Kindness: We treat others—including patients, teammates, and partners—the way we’d like to be treated, with active listening and understanding. • Continuous Innovation: We actively seek ways to improve ourselves, the care we deliver, the clinical innovations that support patients, and how we manage the business. • Integrity: We do the right thing even and especially when it’s hard. We hold ourselves accountable. • Results Driven: We deliver with a healthy sense of urgency on what we commit to and do what it takes to get the job done.