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About the Role

The Property Manager is a member of the management team responsible for the overall maintenance and operation of residential properties, acting as a liaison between RiseBoro and tenants. This role manages approximately 280 residential units including LIHTC, Older Adult Housing/Assisted living, and scattered-site properties.

Responsibilities

• Establish consistent high-quality customer service with tenants.
• Engage in professional dialogue with tenants to resolve questions and concerns.
• Maintain consistent, open communication with tenants.
• Ensure timely completion of annual recertifications.
• Refer tenants for RiseBoro supportive services or benefit entitlement support.
• Maintain tenant files.
• Coordinate with Leasing Manager for timely lease renewals.
• Follow up with tenants on arrears 30 days past due.
• Ensure buildings are operating within budget.
• Approve invoices of less than $1000.00.
• Collect rent payments in older-adult buildings.
• Assign work to maintenance staff.
• Oversee turnover process to ensure vacant units are ready within 30 days.
• Perform move-in and move-out walk-through apartment inspections with tenants.
• Coordinate with maintenance staff to clear code violations and repair concerns.
• Review and submit Purchase Orders for supplies or equipment.
• Identify tenancy issues requiring legal referral and coordinate with the Legal Department.
• Maintain communication with management and compliance team during operational emergencies.
• Be available to address emergencies outside of typical business hours.
• Perform other duties as assigned.

Requirements

• Minimum of 2 years of experience in property management.
• Bilingual (Spanish/English) strongly preferred.
• Excellent oral and written communication and interpersonal skills.
• Demonstrated ability to work well with varying levels of staff members.
• Detail oriented.
• Organized.
• Ability to successfully manage multiple working relationships.
• Affordable housing management experience preferred.
• LIHTC certification required within six months of hire.
• Certified Housing Assistant Manager preferred.
• Proficient with Microsoft Office Suite or related software.
• Intermediate to advanced working knowledge in Microsoft Excel.
• Knowledge of Yardi program preferred.

Skills

• Property management
• Customer service
• Tenant relations
• Budget management
• Invoice approval
• Rent collection
• Staff supervision
• Unit turnover
• Apartment inspections
• Code violation resolution
• Purchase order processing
• Legal coordination
• Emergency response
• Microsoft Office Suite
• Microsoft Excel
• Yardi program

Location

• 217 WYCKOFF AVENUE - BROOKLYN, NY 11237

Work Type

• Full Time
• Day Shift

Experience Level

• Minimum of 2 years of experience in property management

Education Level

• High School Diploma

Salary/Compensations

• $70,000.00 - $91,800.00

About the Company

• RiseBoro is a nonprofit organization focused on social services.

Equal Opportunity

• It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.