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About the Role

This position supports the Gas Business Unit by assisting with process improvement and incident investigation activities. The role involves collaborating with project team members, subject matter experts, and other departments to develop and implement plans for Process Improvement Programs, supporting both Connecticut and Massachusetts.

Responsibilities

• Works with Program Administrators involved in Gas Process Improvement efforts.
• Interacts with Company subject matter experts to identify process improvements and foster a zero-incident culture.
• Develops knowledge of industry best practices, trends, and regulatory changes impacting the gas business.
• Participates in committees and meetings focused on compliance, both internally and externally.
• Communicates in writing and verbally in a clear, effective, and timely manner.
• Provides input into the development of, and monitors process improvement metrics.
• Assists with process improvement reviews, Process Hazard Analysis, and Safety Engagement Team participation.
• Completes analysis, automation, and AI development on process improvement initiatives.
• Participates in human performance initiatives and reviews to prevent incidents.
• Performs, leads, and coordinates incident investigations and root cause analysis.
• Develops agents and apps using Power App and Power Automate to support departments.
• Monitors hazard ID program and Near Miss Program, ensuring follow-up and reporting.
• Monitors lessons learned program, communication, and tracking of internal and industry incidents.
• Provides Process Safety Management (PSM) support to Gas Operations and conducts training on PSM processes.
• Engages field personnel through interactive meetings and content to support department needs.
• Supports Process improvement metric generation, including interpretation of data, and identifies problems and opportunities for improving process safety performance.
• Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

Requirements

• Ability to provide insight and perform detail-based analysis.
• Good written and verbal communication skills.
• Ability to communicate and interact effectively with employees, contractors, customers, municipal officials, business organizations, environmental groups, and community-based organizations.
• Understanding of Federal and state (CT and MA) compliance requirements.
• Valid Motor Vehicle License is required.
• This position is categorized as safety-sensitive for the purpose of drug testing.
• Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position.
• As an employee in this position the individual shall be subject to random drug testing.
• Work is performed primarily in an office environment which requires sitting, standing, walking and climbing stairs.
• It also includes field visits which may include construction sites, rough terrain and production facilities.
• Job requires traveling to other operating districts and companies within and outside of the state.
• Must be available to work emergency storm assignment as required.
• Must be available to travel between MA/CT/NH as necessary.
• Work includes calculating, comparing, technical writing, editing, planning, evaluating, interpreting, organizing, consulting, analyzing, designing, documenting, specifying, coordinating, implementing, presenting, etc.
• This role works in an environment that often requires the performance of multiple simultaneous activities where deadlines need to be met and work is performed under pressure while involving significant business commitments and results.
• Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Skills

• Process Improvement
• Incident Investigation
• Process Safety Management (PSM)
• Power App
• Power Automate
• AI & Analytics
• Risk Management
• Technical Writing
• Data Analysis

Location

• Connecticut
• Massachusetts

Work Type

• Regular
• Full-time

Experience Level

• Minimum of three (3) years utility or related industry experience.
• Process Improvement Project Management, AI & Analytics, Natural Gas Engineering and/or Compliance and Risk Management experience preferred.

Education Level

• Bachelor’s Degree required, preferably in Process Safety, Engineering, Business Management or Administration, Accounting/Finance, related discipline or equivalent experience.

Salary/Compensations

• $84,970.00-$94,410.00

Benefits

• Competitive total rewards program
• Overview of benefits programs available on careers site
• Eligible for a potential incentive

About the Company

• Eversource Energy is a leading energy delivery company.

Equal Opportunity

• Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
• VEVRRA Federal Contractor