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About the Role

This position coordinates scheduling, pre-procedure communication, medical record documentation, EMR demographic data entry, requirements for payers, and Revenue Cycle. The role also involves greeting patients and managing multi-line telephone and fax communications.

Responsibilities

• Schedule and input all appointments in a timely and efficient manner.
• Ensure all pre-procedure/preoperative activities are scheduled or completed.
• Manage patient and center cancellations and additions to the schedule.
• Print patient schedules and pull patient charts daily.
• Facilitate the admission process by greeting patients and visitors, and obtaining necessary information.
• Assemble, file, and maintain patient medical and financial records confidentially and securely.
• Complete the front-end billing process, ensuring all information is entered into the computer registration module.
• Perform insurance verification and complete all required processes for prior authorizations.
• Assist with patient transportation if the patient qualifies per the Company Transportation Policy.
• Ensure appropriate signatures are included on all necessary chart and admissions data.
• Scan and file documents accurately within 24 hours of visit completion.
• Communicate changes regarding procedures and insurance to appropriate internal parties and the patient record immediately.
• Perform daily encounter checks to ensure reporting accuracy.
• Coordinate the collection, processing, maintenance, storage, retrieval, documentation, and distribution of medical records.
• Assure documentation of logs for medical record release.
• Provide information for research or study projects involving patient care and service utilization.
• Oversee incoming and outgoing office materials, including inventory, shipments, and deliveries.
• Perform other duties as assigned.

Requirements

• 1-2 years of related experience, preferably in a medical setting with insurance billing.
• Proficient in the use of computers and related software, such as Microsoft Office.
• Excellent communication skills – verbal and written.
• Ability to handle multiple tasks simultaneously.
• Ability to adapt to supporting software applications.
• Maintain a drug-free workplace.

Skills

• Scheduling
• EMR data entry
• Medical record documentation
• Insurance verification
• Prior authorizations
• Computer proficiency
• Microsoft Office
• Verbal communication
• Written communication
• Multitasking
• Adaptability to software

Work Type

• Full-time

Experience Level

• 1-2 years

Education Level

• High School Diploma
• Associate Degree or higher preferred

Salary/Compensations

• $19 - $29 per hour

About the Company

• Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

Equal Opportunity

• Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors.