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About the Role

The Assistant Director of Financial Aid supports the administration of Union College’s financial aid programs, ensuring compliance with federal, state, and College regulations. This role involves administering assigned financial aid programs, assisting with daily office operations, and providing counseling to students and families.

Responsibilities

• Support the Director of Financial Aid in the administration of the College’s comprehensive financial aid programs and services.
• Contribute to the effective and efficient operation of the Office of Financial Aid.
• Administer assigned federal, state, and institutional financial aid programs in accordance with applicable federal and state regulations and Union College policies and procedures.
• Monitor programs for compliance and resolve conflicting information, discrepancies, and other issues affecting student eligibility or disbursement.
• Review prospective and currently enrolled student application materials and supporting documentation to determine eligibility for financial aid.
• Accurately award assistance based on federal, state, and College eligibility policies.
• Counsel students and families in all aspects of financial aid and educational financing.
• Interpret federal rules and regulations and provide clear, accurate, and personalized guidance regarding financial aid eligibility, policies, procedures, and financing options.
• Maintain accurate and complete financial aid records and documentation in accordance with applicable federal, state, and College requirements.
• Collaborate with Admissions, Bursar, Registrar, academic departments, and other campus offices to ensure effective coordination of financial aid processes, accurate information, and seamless student service.

Requirements

• Bachelor’s degree or a combination of relevant education, training, certifications, and/or work experience.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities, meet established deadlines, maintain accurate records, and work effectively both independently and collaboratively.
• Experience learning and becoming proficient with a variety of computer applications.

Skills

• Financial aid administration
• Higher education enrollment management
• Student services
• Ellucian Colleague financial aid system
• Financial aid administration software
• Communication skills
• Customer service skills
• Record keeping
• Collaboration

Location

• Schenectady, NY

Work Type

• Exempt
• Regular Full-time
• Not eligible for a hybrid schedule

Experience Level

• Assistant Director

Education Level

• Bachelor's degree

Salary/Compensations

• $62,353.02

Benefits

• Generous Vacation, Sick, and Personal Time
• Winter Recess Break in Addition to Paid Holidays
• Healthcare: Medical (PPO & HDHP), Dental, and Vision Insurance
• Flexible Spending and Dependent Care Accounts
• Free On-Campus Fitness Facility Access
• Discounts for On-Campus Wellness Programs
• Pre and Post Tax participation in a 403(b) Retirement Plan
• Salary Continuation Program in the event of Disability
• Tuition Exchange

About the Company

• Union College participates in E-Verify.
• Finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

Equal Opportunity

• We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.