About the Role
Manage the overall account relationship by providing strategic service and support to the designated customer base. Maximize margins, increase market share, and drive value-added solution selling. Collaborate with internal and external resources to deliver customer service, often facilitating the efforts of others in quoting, fulfilling demand, ensuring on-time order delivery, offering engineering support, and troubleshooting customer issues. Serve as a key liaison between your assigned vendor, customers, and partners to build and foster long-term business partnerships for Arrow.
Responsibilities
- Develop and manage customer strategy within the assigned account territory.
- Sell and promote Solutions Selling in alignment with the approved account-level strategy.
- Perform ongoing Sales Support activities for the order-to-invoice process.
- Own the customer interface for backend Quality processes, including corrective actions and field Quality Reports.
- Own the customer interface for Credit & Financial Information.
- Coordinate all available resources and support functions.
- Set a strategy for the quote process, coordinated resources, managed the processing of customer quotations, negotiated pricing and quote markup, and informed customers and partners of price increases.
Requirements
- 2+ years of experience in a sales role within software solutions sales.
- Experience with a CRM.
- Self-motivated with a hardworking and constant proactive approach.
Skills
- Knowledge or familiarity with selling SaaS is preferred.
- Familiarity with Cloud Software Group, Citrix, and/or competitor’s preferred.
- Good communication and negotiation skills.
- Capacity to upsell & cross-sell.
- Ability to build and develop strategic business relationships with clients and partners.
Location
- US-CO-Denver, Colorado (Panorama Arrow Building)
- Remote
Work Type
- Hybrid
- Fully Remote
Experience Level
- 2+ years
Salary/Compensations
- $28.37 - $33.65
Benefits
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Short-Term/Long-Term Disability Insurance
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
- Paid Time Off (including sick, holiday, vacation, etc.)
- Tuition Reimbursement
- Growth Opportunities
About the Company
- Arrow is an equal opportunity employer.
Equal Opportunity
- All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.
