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About the Role

Support semi-monthly payroll processing and effective benefits administration. Ensure accuracy in all areas while meeting and applying all payroll controls. Partner closely with the People team to ensure data integrity and support payroll and benefits cycles. Serve as a key resource to employees, efficiently and effectively answering payroll and benefits questions.

Responsibilities

Prepare semi-monthly payroll for exempt and non-exempt employees, ensuring accuracy and timeliness
Review and reconcile timesheets, PTO balances, and payroll data inputs prior to each pay run
Process payroll adjustments including new hires, terminations, pay changes, garnishments, and voluntary deductions
Support preparation of year-end payroll activities including W-2 distribution and reconciliation
Respond to employee inquiries about pay, deductions, and paycheck reconciliation in a timely and professional manner
Administer employee benefits programs including health, dental, vision, life insurance, 401(k), FSA/HSA, and wellness offerings
Coordinate open enrollment periods — prepare communications, host informational sessions, and guide employees through elections
Process enrollments, qualifying life event changes, and terminations with insurance carriers and benefit platforms
Reconcile monthly benefit invoices and coordinate with Finance to ensure accurate payroll deductions
Serve as a first point of contact for employee questions about coverage, eligibility, and claims
Maintain accurate and confidential employee records in the HRIS and payroll system
Assist with compliance filings and reporting, including ACA, COBRA, ERISA, and state/local requirements
Support audits of payroll and benefits data to ensure data integrity
Monitor and track FMLA and leave of absence documentation in partnership with the HR team
Partner with HR Business Partners, Finance, and People Operations on projects and process improvements
Assist with onboarding new hires by conducting benefits orientations and ensuring timely enrollment
Generate standard and ad hoc payroll and benefits reports for internal stakeholders

Requirements

1-2 years of experience in payroll processing and benefits administration
Hands-on experience in ADP or comparable HRIS
Familiarity with employment laws, leave regulations, and benefits compliance
Proficiency in Excel / Google Sheets and comfort with HR technology
Excellent attention to detail, organization, and follow-through
Strong communication and customer service skills are a must
Ability to handle confidential data professionally and with discretion

Skills

Payroll processing
Benefits administration
ADP or comparable HRIS
Excel / Google Sheets
HR technology
Attention to detail
Organization
Follow-through
Communication
Customer service
Confidential data handling

Location

NYC
New York City

Work Type

Hybrid
Salaried
Non-exempt

Experience Level

1-2 years

Salary/Compensations

$70,000 - $83,000

Benefits

Medical coverage
Dental coverage
Vision coverage
Life insurance
AD&D insurance
Short-term disability
Long-term disability
Infertility support
WPATH-aligned transgender health benefits
Employee Assistance Program (EAP)
Transit benefits
FSA options
HSA options
Equity for all employees
Flexible paid time off
Paid parental leave
Four-week sabbatical in sixth year
Company-paid professional coaching
Day-one 401(k) match
Matching on qualified student loan payments

About the Company

Betterment is a leading, technology-driven financial services company that offers investing, savings and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses.
Our team is passionate about our mission, to empower people to build wealth with confidence and ease.
We change lives
Be a part of a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission; to empower people to build wealth with confidence and ease.
We set audacious goals
We set them for the company, our customers, and ourselves, and we won’t stop until we reach them. We don’t just show up; we give our all, then celebrate our wins.
We value all perspectives
When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community.
We simplify financial services
We’re financial services pioneers, always finding new ways to improve, optimize, and enhance. Constant improvement is in our DNA.

Equal Opportunity

We’re an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law.