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About the Role

The Service Coordinator supports daily service operations through email monitoring, work order creation, communication routing, procurement support, invoicing, and client follow-up. This role ensures work orders move efficiently from intake through completion while maintaining clear communication and accurate documentation in FIT, Service Channel, and related systems. This is a highly detail-oriented, technology-driven position.

Responsibilities

Manage service request/client communication email inbox.
Issue purchase orders to parts vendors.
Follow up on parts orders and update the system with delivery dates.
Enter invoices in client portals.
Complete end-of-day invoice exports from applicable in-house software systems.
Perform other miscellaneous administrative tasks related to the above items.
Perform additional duties as assigned.

Requirements

Candidates must be authorized to work in the United States.
Candidates must pass a drug test and background check prior to starting work.
Must be able to lift up to 15 pounds at times.

Skills

Strong attention to detail and organizational skills.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite (Outlook, Excel, Word, OneDrive).
Comfortable working within multiple software platforms and online billing portals.
Ability to manage deadlines and prioritize tasks effectively.
Ability to work independently in a fast-paced office environment.

Location

Onsite

Work Type

In-office
Full-time

Experience Level

Experience working in a billing, accounting, or administrative role is required.
Experience in the Electrical, Construction, or Facility Services industry is preferred.

Education Level

High School Diploma or equivalent is required.

Salary/Compensations

$25-$27 per hour

Benefits

Paid vacation
Health Insurance offered
Dental Insurance offered
401k with company match
Employee discount program
Opportunities for growth and development

About the Company

T&J Companies is a family-owned and operated electrical contractor that self-performs commercial electrical services for customers throughout the Northeast with a focus on retail locations.
Our team is professional, agile, and customer-centric.
Our goal is to provide our customers with fast, reliable service they can count on while growing our family-run business into a top employer in the area.