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About the Role

As a Wares Processor at Goodwill of the Finger Lakes, you will play a vital role in preparing donated items for retail stores, supporting store success while funding programs and services that strengthen the region. This role is ideal for individuals who enjoy hands-on work and take pride in turning donated items into community finds.

Responsibilities

• Sort and assess hard line products based on quality standards
• Price, tag, and label merchandise accurately
• Meet daily and bi-weekly production goals
• Maintain strong knowledge of hard line merchandise
• Stock and organize merchandise on the sales floor
• Provide friendly, respectful customer service and assist with customer concerns
• Keep workstations, sales areas, and shared spaces clean, safe, and organized
• Follow all safety procedures when handling merchandise and equipment
• Work collaboratively as a positive, supportive member of the store team
• Assist with additional duties as assigned and cross-train in other areas as needed

Requirements

• Previous retail or production experience preferred, but not required
• Ability to communicate clearly with customers and coworkers
• Basic reading and writing skills for policies, labels, and routine reports
• Willingness to learn, receive feedback, and contribute ideas
• Must be available to work evenings, weekends, and holidays
• Flexible availability is required
• Standing and walking for extended periods
• Frequent lifting, pushing, and pulling of items (up to 25 lbs routinely, heavier with assistance)
• Regular bending, reaching, crouching, and kneeling

Skills

• Customer service

Location

• Retail store and donation processing area

Work Type

• Full-time
• Part-time

Experience Level

• Entry Level

Education Level

• High school diploma or GED preferred

Salary/Compensations

• Production incentive program available for exceeding standards
• Sales production goal: $8,000 every two weeks for a 37.5-hour workweek
• Adjusted expectations for part-time schedules: 20 hours/week: $4,267 every two weeks; 25 hours/week: $5,333 every two weeks; 30 hours/week: $6,400 every two weeks

About the Company

• Goodwill of the Finger Lakes' mission is elevating people, community, and planet for a good today and a better tomorrow.
• Values teamwork, respect, and growth.
• Committed to living BLUE values every day.
• Meaningful work in a supportive, values-driven environment.

Equal Opportunity

• Goodwill of the Finger Lakes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.