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About the Role

The Assistant Director of Program Services plays a key leadership role in ensuring high-quality, person-centered programming for individuals served. This position oversees daily program operations, supervises staff, supports regulatory compliance, and drives program development and expansion, ensuring services promote independence, dignity, and inclusion.

Responsibilities

• Recruit, interview, train, supervise, evaluate, and support program and clinical staff.
• Support the design, coordination, and implementation of program goals.
• Oversee the development, monitoring, and evaluation of treatment and service plans.
• Ensure adherence to OPWDD, state, and federal regulations.
• Develop and implement quality assurance processes.
• Conduct safety assessments and address areas for improvement.
• Ensure accurate and timely collection of program data.
• Prepare annual program evaluations and departmental projections.
• Assist with monitoring and managing departmental budgets and financial reports.
• Coordinate required in-service trainings and develop curricula.
• Ensure staff compliance with training requirements.
• Assign caseloads to staff and oversee attendance.
• Manage intake and discharge processes.
• Oversee incident investigations and ensure appropriate documentation and reporting.
• Provide staff and individuals with safety training.
• Support the development of long-range departmental plans and expansion initiatives.
• Serve on agency-wide committees.
• Foster interdisciplinary collaboration.
• Maintain effective communication with families, guardians, and external partners.
• Ensure that the rights of individuals are upheld in all programs and activities.
• Perform additional responsibilities as assigned by leadership.

Requirements

• Bachelor’s degree in Human Services or a related discipline required.
• At least three (3) years of progressive supervisory/management experience in the field of developmental disabilities strongly preferred.
• Strong organizational, analytical, and problem-solving skills.
• Excellent oral and written communication skills.
• Proficiency with computers, email, and common software applications.
• Ability to work collaboratively with staff, individuals served, families, and external partners.
• Must be able to maintain strict confidentiality.
• Knowledge of adaptive equipment, wheelchairs, and devices commonly used by individuals with developmental disabilities preferred.
• Passion for ADAPT's mission and demonstrates a commitment to the non-profit disability sector.

Skills

• Supervisory skills
• Management skills
• Organizational skills
• Analytical skills
• Problem-solving skills
• Oral communication skills
• Written communication skills
• Computer proficiency
• Email proficiency
• Common software application proficiency
• Collaboration skills
• Confidentiality
• Knowledge of adaptive equipment
• Knowledge of wheelchairs
• Knowledge of devices for individuals with developmental disabilities

Location

• New York City

Work Type

• Full-time

Experience Level

• 3+ years supervisory/management experience in developmental disabilities

Education Level

• Bachelor's degree in Human Services or related discipline

Salary/Compensations

• $59,000 - $63,000 Annually

Benefits

• Paid training
• Competitive benefits
• Industry-Leading Benefits

About the Company

• ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities.
• ADAPT is 3,000 strong and empowers the lives of the people they support.
• ADAPT offers paid training, competitive benefits, and fosters a team culture of learning, support, collaboration and career growth.
• ADAPT values diversity, equity, inclusion, accessibility, and belonging.
• ADAPT strives to ensure that employees are comfortable bringing their whole, authentic self to work.
• ADAPT values diverse backgrounds, opinions, ideas, and ways of thinking.
• ADAPT aims to build an inclusive and diverse workforce that is empowered and supported.
• ADAPT continuously seeks opportunities to foster a more positive, respected, united, and collaborative culture.

Equal Opportunity

• ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees.
• Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.