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About the Role
Adams prioritizes creating a warm and welcoming environment for customers and team members, emphasizing exceptional customer service through respect, kindness, and appreciation. Employees are expected to greet customers personally, provide friendly and knowledgeable assistance, and prioritize customer needs. The company values a collaborative and supportive atmosphere.
Responsibilities
- Provide friendly, helpful service and assist customers with purchases and gift selections
- Greet and thank customers, always prioritizing their needs over tasks
- Keep the shop clean, organized, and visually appealing, including shelves, displays, and card racks
- Ring up purchases and assist with boxing, bagging, or gift wrapping
- Restock inventory, check in orders, and price/display merchandise
- Receive and inspect deliveries
Requirements
- Willingness to learn about the ways the gift shop operates and the products we sell
- Ability to demonstrate and set the example for Adams’ culture and values
- Provide a friendly and helpful environment to all customers
- Willingness to work collaboratively and communicate with a team of co-workers and managers
- Exhibit enthusiasm, positivity and/or knowledge about Adams’ products and quality
- Consistently move, adjust, and position items weighing up to 50 pounds
- Ability to remain in a stationary position for duration of shift
- Occasionally ascend/descend a stepstool, stepladder, and/or ladder
- Repeating motions that may include the wrists, hands and/or fingers for duration of shift
- Communicate with others to exchange information
- Vacuum, dust, and clean gift shop
Skills
- Customer service
- Product knowledge
- Inventory management
- Visual merchandising
- Sales
- Communication
Work Type
- Full-time
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Pet insurance
- Paid time off
- Holiday pay
- Flexible pay schedules with DailyPay
- Employee Discount
About the Company
- Adams prioritizes creating a warm and welcoming environment for both our customers and team members.
- We believe exceptional customer service goes beyond meeting needs—it’s about treating everyone with genuine respect, kindness, and appreciation.
- Each team member is expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and always put customer needs above other tasks.
- We value a workplace where employees treat each other with the same courtesy and respect as our customers, fostering a collaborative and supportive atmosphere that reflects our commitment to service excellence.