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About the Role

The Lead Business Analyst in the Disability Modernization team plays a key role in the development of new core systems for the Disability operation. Working with business and technology partners to understand current state and desired strategic future state, they analyze, develop, and deliver new technology and process solutions that address business needs through long-term projects with substantial business impact.

Responsibilities

Champion the overall business analysis effort to modernize the Group Disability systems through leading the requirements gathering, analysis, and testing activities.
Support project leadership in project planning, estimating, scoping, and development of material to help senior-level business stakeholders make informed decisions.
Perform analysis on business problems through the lenses of people, process, and technology.
Lead requirement and design work with both business and technology partners, creating high and detailed level requirements, documenting business rules, and writing user stories.
Develop business process diagrams in BPMN 2.0 for current and future state.
Manage stakeholder communication for deliverable reviews to ensure understanding and agreement.
Provide expertise in ambiguous situations, identifying and resolving complex problems.
Partner with Technology resources to ensure that solutions are consistent with technology direction or limitations.
Facilitate implementation of new processes and technology solutions through development of KPIs, reference material, implementation plans, and change management plans.
Provide training and guidance to business analysts on strategies, methods, processes, tools, approaches & methodologies.

Requirements

Skilled at building strong, collaborative relationships at all levels of an organization.
Ability to communicate effectively, coach and support project teams.
High proficiency with Excel, Visio, PowerPoint, and CoPilot.
Excellent communication skills with experience creating and leading presentations to senior leadership.
Excellent interpersonal skills to effectively gather requirements, obtain approvals, build relationships, and provide sufficient influence to achieve success.
Creative problem solver that can break down complex problems into meaningful parts to identify and solve for improvement areas.
Ability to analyze complex data to determine appropriate course of action towards objectives.
Strong execution skills to support robust deployment of improvement and transformation opportunities in a dynamic environment.
Ability to work with a high degree of detail and accuracy in a fast-paced environment.
Strong time management skills with the ability to prioritize competing projects.
Ability to work through ambiguity.

Work Type

Permanent
Full Time
Hybrid

Experience Level

5 to 7 years in progressively senior business analyst roles.

Education Level

Post-secondary education in business administration or analysis, computer science, or equivalent. experience or qualifications.
IIBA CBAP is an asset.
Certification in Scrum, change management (Prosci), Lean Six Sigma, or project management (PMP) would be beneficial.
Disability insurance knowledge is an asset.
Reliability Status Security Clearance

Salary/Compensations

$75,600 - $125,600 annually

Benefits

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

About the Company

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians.
Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other.
Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

Equal Opportunity

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.